Tag: DHL

Miami DHL gateway Teamsters approve first contract

Teamsters at the Miami International Airport (MIA) DHL gateway facility overwhelmingly approved a four-year contract yesterday, gaining wage increases, a pension plan and job security language.

By ratifying the contract, the 130 workers at MIA became the third DHL gateway location to be protected by a Teamster agreement this year. Miami gateway workers are joining 300 DHL Teamsters at John F. Kennedy International Airport in New York and 150 gateway workers at Los Angeles International Airport (LAX).

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DHL opens new service centre in India

DHL has opened its new service centre in Chennai. The new centre will cater to 43 courier routes operating out of it in 2 cycles, which will nearly double the current shipment handling capacity at the centre. The new centre will also have the DHL Customer Service Centre, which can double up as the disaster recovery site. DHL has over 5,000 customers in Tamil Nadu and Chennai is the third largest market for the company in India.

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Deutsche Post experiences problems with integration of US activities of DHL

Deutsche Post has experienced problems with the integration of the US activities of DHL, its express and logistics subsidiary, after reducing the number of hubs it uses for its air freight operations in the US from two to one. This led to a delay in some deliveries, as a result of which the company lost customers and registered a drop in turnover in September and October. The company says that the drop in turnover totalled USD280m, which corresponds to 5 to 6 per cent of its overall turnover in the US. DHL says that it has since compensated for this setback, although it took until mid-October to return to the same level of service as before the integration of these activities.

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DHL to hit US goals

Germany’s Deutsche Post still expects its DHL unit to meet its long-term goals in the United States despite a negative financial impact from the integration of its air operations at Wilmington, Ohio. The company said on Monday that although the September hub integration was a disappointment, the effects should not be enough to cause a long-term deviation from the division’s overall financial objectives. “Despite inevitable temporary setbacks, the progress being made in the US leaves us confident that our overall strategy and direction are correct, and that long-term objectives can be met,” Deutsche Post said in a statement released at a capital markets presentation in New York and quoted by Reuters. The company added that “trading conditions remain competitively tough but relatively stable.”

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‘DHL has few chances in USA’

DHL has few chances in the USA as it has entered the market too late, German weekly newspaper Zeit said on November 24, 2005, citing US FedEx Corp. CEO Frederick Smith. DHL’s US advertising campaign launched in 2004 has been “extremely unsuccessful”, and it’s US business has been suffering from integration and service quality Smith added.

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