Tag: DHL

Hogan quits as DHL boss

Mystery surrounds the departure of DHL’s UK MD John Hogan, who has been replaced by Chris Muntwyler, a Swiss national who was running the Central Europe region. The company, turning over (pounds sterling)1.4bn in the UK, says Hogan has left “to pursue other interests” and declined to elaborate, although a spokesman says he would be surprised if Hogan did not “pop up again” soon in the industry. Industry insiders say that Hogan has fallen on his sword, or been pushed onto it, because profit margins are well below expectation in what is a major market for DHL. It is also suggested that Hogan struggled to adjust to the matrix management philosophy, and the influence of the head office in Germany.

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New DHL International Trade Centre helps US customers go global

www.dhl-usa.com/international includes up-to-date information on customs rules and regulations, online applications to facilitate international trade, and
Additional features of the DHL International Trade Centre include:
• Trade Automation Services (TAS) – offers customs and trade information to assist customers with the preparation and management of international shipments, including an extensive library of customs and trade documentation for over 45 countries, an interactive search of product classification codes, and a glossary of international trade terms.
• Import Express Product Information – features information about DHL Import Express, an all-inclusive, door-to-door service for expediting imports to the United States and between third countries.
• International Product Information – provides information about trade-lane specific DHL services and solutions specifically designed for customers importing high volumes from major US trading partners such as China and Mexico; covers DHL’s suite of international shipping services, including DHL Same Day Service, DHL Worldwide Priority Express, and DHL International Document Service.
The International Trade Centre is the newest enhancement to DHL’s US website, launched in May as a result of extensive research into the needs, priorities and preferences of domestic and international online shippers. The new DHL-USA.com site also features the DHL Small Business Resource Centre, an online resource for small businesses to gather peer-to-peer knowledge, as well as access specialized content, reference guides and special offers from DHL.

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Parcel2Go sees market for a parcels wholesaler

Parcel2Go, which wholesales parcel services over the web, plans an aggressive sales campaign to win traffic from carriers. And it’s keen to gain contracts from transport and distribution firms, provided they have at least ten parcels a day to ship from their depot.

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DHL launches Indian time-bound service

DHL has announced a Time Definite Delivery (TDD) service, a door-to-door delivery service that ensures that documents reach their destination by a specified time on the second business day. With the new service, customers in India can send or receive documents to and from 12 cities in the Asia-Pacific.

DHL’s ‘StartDay Express’ offers second day delivery pre-nine a.m. and ‘MidDay Express’ offers second day delivery pre-noon. If the delivery is not made by the stated time, the customer is notified and a report stating the reason for the delay is communicated. Should the cause of the delay lie with DHL, the total transportation charges could be refunded. The service will be first available in Mumbai and New Delhi and later in Chennai and Bangalore.

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DHL announces plans to expand facility near Columbus, Ohio

DHL plans to spend USD4 million to expand near Rickenbacker Airport, a move that will create 150 jobs. The express delivery and logistics company said the investment will be made over five years at its DHL Columbus Commerce Park on Spiegel Drive, north of Rickenbacker. The facility has 120 employees, a mixture of DHL workers and employees contracted through a company that is a partner of DHL. The additional hires primarily will be contract employees, DHL spokesman Robert Mintz said. DHL will expand its 320,000-square-foot warehouse at Rickenbacker by more than 20 percent. DHL uses the facility to provide logistics services, such as warehousing, inventory management, packaging and transportation management. “The primary reason for this expansion is growth in our third-party operations,” said John Robinson, director of logistics operations. “It allows us to expand for our current clients and accommodate new clients.”

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