Tag: Domestic

New Managing Director for Royal Mail Letters Business

Mark Higson, formerly Divisional CEO and Group Operations Director with BPB plc, has been appointed Managing Director of Royal Mail’s letters business.

Reporting to the Royal Mail Chief Executive, Adam Crozier, Mr Higson will head the senior management team responsible for the collection, sorting and delivery of more than 80 million letters daily by almost 170,000 postmen and women, and frontline managers. He takes up the role last Monday, November 5.

Mr Higson’s ten-year career with BPB, the plasterboard and plaster buildings materials company, with annual sales of GBP 2.5 billion, has included Board level responsibility for operational performance and strategy implementation.

Mr Crozier said: “I’m delighted Mark is joining Royal Mail. He’s bringing with him a highly impressive track record at BPB where he played a key leadership role in boosting the focus on customers and achieving world-class operational capability that, together, helped deliver sustained profit growth. Mark joins Royal Mail as the business steps up its drive to transform its operations to achieve the modernisation essential to enabling the company to compete successfully in the tough, open communications market. I’m looking forward to working with him in this crucial phase of Royal Mail’s development.”

Mr Higson said: “I’m hugely excited at joining Royal Mail at this crucial time as it modernises its operations to improve efficiency while delivering world-class, high quality, value-for-money service to all its customers.”

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Marshall Islands: Return to Domestic Mail Services a

The United States Postal Service’s restoration of domestic mail designation is a “great victory in many ways” for the people and businesses of the Freely Associated States (FAS), according to Marshall Islands Chamber of Commerce President Jack Niedenthal.
In September 2005, the United States Postal Service announced the change from domestic to international designation for the Republic of the Marshall Islands and Federated States of Micronesia, Within six months of implementation, the private sector, which relies heavily on letter and package service from the United States, reported that the loss of domestic services was causing severe hardship and confusion.

The Chamber of Commerce, in addition to the RMI Government, wrote letters to U.S. officials asking them to reconsider the continuation of this policy. Last Wednesday, the USPS announced reversal of its policy, and the return to domestic mail treatment on November 19.

It also represents progress in the broader arena of the relationship between the US and the FAS in that we now know that the Compact is not cast in stone; it is a living document that can be changed if both parties see the need to do something different.”

During last July’s hearing before a U.S. House subcommittee, RMI Foreign Minister Gerald Zackios said that the current Postal Services Agreement was not consistent with the “mutual desire to promote private sector development.”

In August, representatives from USPS informed postmasters and post office managers attending a two-day workshop in Palau, of the plan to revive the zip code and domestic rate services in Federated States of Micronesia and Republic of the Marshall Islands.

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Bar codes boost Jamaica's mail tracking

The term ‘high-tech’ is usually associated with some element of computer use, so it’s not surprising that the new bar-coded labels being introduced by the Jamaican postal administration for tracking registered mail utilise a digital format for data to be captured by a computerised scanner.

“Incorporating technology, that’s the only way forward,” says Postmaster General/CEO, Michael Gentles. He outlined that this development was born out of ongoing negotiations between the Universal Postal Union (UPU) and all member countries for the creation of a single data-recording format to be used internationally for tracking specific mail items.

Gentles said, “We will be implementing this bar-coded label format for registered letters as an element in advancing the pace of postal service modernisation. This computerised method presents significant advantages for reducing processing time and errors from manual data input, and will boost efficiency in this aspect of our service.”

The bar code begins with the letters ‘RR’ followed by nine digits and end with the letters ‘JM’. Tracking for parcels being sent overseas has been benefiting from this bar-coded label arrangement since 2002. At this time, in concert with many other postal administrations globally, Jamaica has now added the bar-code tracking system to registered mail. This major modernisation project for registered items will, however, initially begin with the bar-coded labels being utilised only for registered mail being sent overseas.

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Do you know of a local "Mailwatch"?

Postwatch’s Regions have outreach programmes which involve regular meetings with local authorities and social users. Recently our Greater London Region held one of its regular residents’ workshops and a new attendee was someone who has assisted his local Member of Parliament in setting up a local group to tackle problems of poor postal service locally.

Local residents in the Hornsey & Wood Green area of north London intend to set up a local “Mailwatch” pressure group with the objective of monitoring poor service delivered by Royal Mail in the area and finding ways of encouraging Royal Mail to improve.

Residents have for too long had to contend with mail which has been late, missing, delivered to the wrong address or damaged to which Royal Mail staff have too often responded with a couldn’t care less attitude.

The local group is grateful for the support of Postwatch, but it is also very keen to make contact with any other local residents’ groups which have tackled similar issues, and in particular which have had some success, so that they can learn from others’ methods and experiences.

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Aramex delivers Oman Post Express Shipments

Aramex announced that it has partnered with Oman Post to handle express deliveries on its behalf to the MENA region, Indian Sub-Continent and Europe.

As per the agreement, Aramex will serve as key logistics provider for the handling of express deliveries on behalf of Oman Post. Through its multi-mode transportation solution, Aramex guarantees an efficient regional model whereby Oman Post’s deliveries are set to reach an unprecedented level of efficiency.

Aramex has started delivering on behalf of the Omani government through this partnership which comes as a demonstration of Aramex’s commitment to the Omani and wider GCC communities.

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