Tag: Domestic

Crozier breaks cover on Royal Mail strike

The news that we may be in for weeks or even months more disruption to the postal service is not only a serious matter for businesses all over the country, it is also meat and drink to the Royal Mail’s increasingly aggressive rivals. A simple fact of modern commercial life – one which seems to have totally escaped the notice of the striking posties – is that every hour of disruption further weakens the Royal Mail’s already shaky prospects for long term recovery.

In an interview with Royal Mail’s Chief Excutive Adam Crozier, the stark revelation that the Royal Mail’s rivals are 40 pct more efficient and pay their staff 25 pct less that was the real take home message.
Unless its entire workforce wakes up to the reality of what those numbers actually mean, and to the fact that Royal Mail is no longer a state monopoly but has to earn its living these days like the rest of us, then none of them – from the sorting office to the boardroom – deserves to keep their jobs.

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DHL opens new logistics campus in Ludwigsau (Germany)

DHL Exel Supply Chain officially launched operations at its new logistics campus for the mail order sector in Ludwigsau built at a cost of around EUR 22 million. The new distribution center near Bad Hersfeld covers an area of 35,000 square meters to store and distribute goods delivered to the final customer in a so-called “two-man handling” service and employing some 70 staff members. The new facility is exclusively targeted at logistics processes for the long-distance retail sector.

Stefan Kurrle, CEO of DHL Exel Supply Chain in Germany, Austria, and Switzerland described the new project as a trend setter: “Mail order is strongly recovering. Especially e-commerce is a fast growing market in Germany and neighboring European countries. In establishing a logistics campus for the home delivery sector we can offer long distance retail traders tailored processes for managing their goods and delivering their products anywhere in Europe. Ludwigsau helps to bring Europe closer together.”

This building allows goods to be moved efficiently from the warehouse to the loading area.

The campus concept developed by DHL Exel Supply Chain bears a typical feature; the logistics location focuses on the needs of one particular sector of industry. This enables several customers operating in the sector to use the same local logistics services including warehousing, transport, and added value services. Streamlining logistics structures increases flexibility, creates synergies for customers and service operators, and helps to organize logistics processes on a more cost-effective basis. Customers also benefit from the innovative way in which buildings have been arranged at Ludwigsau; it allows goods to be moved efficiently from the warehouse to the loading area, whereas both internal and external space can be used with greatest possible operational efficiency.

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Mauritius postal agency announces USD 1.75m profit

The Mauritius postal agency Monday announced a total profits of USD 1.75 million for the financial year 2006/2007, after a loss of USD 9.6 million in 2005/2006.

Mauritius Post chairman Arnaud Godere described the performance as “remarkable”, adding it was due to the “implementation of a master plan for the period 2006/2009, and to reforms introduced the same year.”

“The good news is promising and encouraging. Our strategy based on diversification of postal and a non-postal products and services, management of expenditure as well as readjustment of prices from October 2006 has produced results which enabled us to reverse the trend,” he explained.

Godere is optimistic for the future and plans to increase profits in the next few years.

The Mauritius Post chairman said he was aware of “dangers” threatening his company, notably a decrease in international mail due to the Internet, growing competition from mail companies and the liberalization of postal services planned for 2009.

According to him, Mauritius Post should continue its diversification effort to increase the share of non-postal services in its activities from the current 15 per cent to 40 per cent.

It should also ensure strict management of its operating costs along with good governance and accountability, he said.

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Postal productivity targets need to be more aggressive

The following is a perspective by PostCom Vice President Kate Muth for the PostCom Bulletin. The views expressed are solely the author’s. PostCom welcomes alternative views from responsible parties.

Most industry eyes were on the Postal Service’s bottom line last week when it released its Integrated Financial Plan for Fiscal Year 2008. Industry scoured the plan and listened to commentary about it for any hint regarding the next rate increase. This is the first financial and operating plan designed to accommodate the way the Postal Service will operate under the Postal Accountability and Enhancement Act (PAEA).

Observers were anxious to see how much volume and revenue growth the Postal Service projects in FY 2008 and where it sees its costs are headed. PostCom members are eager to see a comprehensive revenue-generation plan from the Postal Service. Many would also like to see the USPS’ productivity growth increase significantly. It’s true that the Postal Service can’t rely only on cost-cutting to achieve prosperity, but it can boost its productivity target.

The Postal Service has set as its total factor productivity (TFP) target for FY 2008 a growth of 1 percent. This would mark the ninth straight year of productivity growth for the organization. In its FY 2007 integrated financial plan, released last year at this time, the Postal Service set as its total factor productivity goal an increase of only 0.6 pct. Its final number for FY 2007 should surpass that target, which is a good thing. But the target needs to be much higher.

The Postal Service’s performance of eight straight years of productivity growth is commendable. Indeed, given its history, eight straight years of growth is remarkable. The organization had struggled over the years to sustain productivity growth, seeing its TFP numbers jump one year, only to decline the next. From 2000 to 2006, the Postal Service had cumulative growth in TFP of 10.4 percent, an amount that surpassed the cumulative growth for the 30 years spanning 1970 to 1999 (cumulative growth of 9.3 percent).

But the challenge is greater as the Postal Service moves into the era of price-cap control on its prices. With its latitude to raise rates on its market-dominant products capped at inflation and volume increases remaining flat, the Postal Service will need to increase its productivity even more than it has in the past few years. It will have to set private-sector targets.

Postal Service Chief Financial Officer Glen Walker acknowledged that the Postal Service would have to increase its productivity as the organization moves under price-cap regulation. In a conversation with trade reporters after the September board meeting, Walker said TFP would have to move higher than current targets and certainly could not go down in a year. The Postal Service’s continued focus on work hours will be key to achieving productivity growth, he said.

A recent paper by Michael Schuyler from the Institute for Research on the Economics of Taxation (IRET) shows that the Postal Service’s TFP growth has been fairly similar to the private sector’s multi-factor productivity for the past six years. From 2000 to 2006, TFP grew on average 1.5 percent compared to a growth of 1.6 percent in multi-factor productivity for the private sector. But for the period 1975 to 2006, the Postal Service’s average productivity growth has been half of the private sector’s increase. See the full paper at http://iret.org/pub/ADVS-229.PDF.

Productivity is not a new topic in the postal world. It was a hot topic in the mid 1990s, when the Postal Service saw sizable decreases in TFP. But with the solid improvement over the past eight years, it has fallen off the radar screen a bit. Still, some in private industry have been quietly urging the Postal Service to step up its efforts and raise its goals.

The Postal Service faces competition and a price cap. It needs strong productivity to thwart both. I doubt anyone is suggesti

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Royal Mail claims UK postal strike is flagging as rivals target business

The Royal Mail claimed that support for the controversial postal strike was “weakening” yesterday as talks between the two sides aimed at bringing an end to the disruption continued.

The Royal Mail, in its statement, maintained that “50 per cent more people” were working compared with previous strike days.

It said: “Attendance at strikes across the country varied hugely with up to 90 per cent of our people working as normal in some offices and with about 35,000 people coming to work as usual during the first 24-hour period of action. This is around a third of people due to be at work. We expect this level to rise over the next few days.” The Royal Mail said “the high level of attendance” meant it was continuing to process mail and that deliveries were taking place across the country, although at reduced levels.

The two-day strike – over a 2.5 per cent pay offer, job cuts, changes to working practices and plans to change the company’s generous final-salary pension scheme – was called by the 130,000-strong Communications Workers’ Union and started on Thursday. A second stoppage planned for Monday means the dispute will paralyse deliveries for a week.

A CWU spokeswoman said: “We are not at all concerned by Royal Mail putting that out. It is always possible to find offices where more people have turned up, but we know we have the overwhelming support of our members.”

The spokeswoman said in response to criticism that the strike will damage the postal industry: “We are very concerned about the future of Royal Mail, which is why we found ourselves in this position. We don’t feel that the business is addressing the problem of competition effectively and we are incredibly keen to have an agreement. That is why we are still in negotiations.”

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