Tag: Domestic

Senior marketers in Royal Mail reshuffle (UK)

Posted by | Oct 29, 2008 | |

Mail has undertaken a major restructure of its commercial and marketing departments as part of an effort to take a more “customer-led” approach.
It has promoted Luisa Fulci, director of commercial pricing and policy, to the new role of director of marketing services. She will now lead a four-strong team, including Tom Hings, who has retained his role as Head of Brand Marketing and Communications.
Mark Thomson, previously Director of Sales and Customer Services, has also moved to the new position of Media Director. He heads a team of five and oversees Royal Mail’s advertising mail service.
Fulci and Thomson will report to Strategy and Commercial Director, Alex Smith.
Royal Mail is currently recruiting to fill the new role of Director of New Ventures, Fulfilment Director and Thomson’s previous position of Director of Sales and Customer Services.
The changes follow a consultation process undertaken by Royal Mail, where senior staff were asked to reapply for their jobs.
The review of the organisation started just weeks after Marketing Director Alex Batchelor announced his departure from the postal operator. He is now Vice-President at satellite navigation specialist TomTom.

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Federal Court of Justice grants protection for "Post" brand

Posted by | Oct 29, 2008 | |

The registered trademark “Post” will continue to be protected by law. This follows a ruling by the German Federal Court of Justice (BGH) in which it upheld an appeal by Deutsche Post against the revoking of its “Post” trademark.
Almost 85 per cent of German consumers associate the term “post” with Deutsche Post.
Competitors of Deutsche Post had filed opposition to registration of the brand and in April 2007 they were successful in this endeavor before the German Federal Patent Court.
The decision by the Federal Court of Justice overturns that ruling.
The term “Post” was registered with the German Federal Patent and Trademark Office in 2003 as a so-called word mark of Deutsche Post. The background to this registration was a report which found that 84.6 per cent of consumers associated the term “Post” with Deutsche Post.
In June of this year the Federal Court of Justice ruled in two specific cases on how protection of the “Post” trademark should be interpreted in practice. They ruled that use of the term “Post” by competitors of Deutsche Post was only admissible in cases where they provided appropriate additional information in their business correspondence or advertising.
It was not, however, admissible to combine the word “Post” with other distinctive elements such as the color yellow or the post horn symbol which would increase the risk of confusion with the Deutsche Post brand.

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Postcomm's proposal to modify conditions to Fedex's licence

Posted by | Oct 24, 2008 | |

Postcomm has published a proposed modification to the licence of FedEx UK Limited. This proposal relates to earlier modifications of the licences for other non-Universal Service Obligation licensees in March 2008.

If the modification is made, the effect will be the removal of the obligation on FedEx UK Limited to maintain a guarantee, or contract with another operator, to ensure the delivery of mail in the licensee’s care should the licensee cease to carry on business.

Representations regarding this modification should be made by 23 November 2008.

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DHL widget helps German online parcel customers

Posted by | Oct 23, 2008 | |

DHL Parcel Germany has enhanced its online services with the launch of DHL Widget enabling private and small business customers to book their online parcel shipments more comfortably and helping ebay sellers to gain a quick overview of relevant shipment details.

DHL Widget is an online programme dynamically combining all DHL online functions such as online franking, postage calculator, parcel tracking, address directory and a finder for parcel drop-off and collection points (Packstations, Paketbox), making the online preparation and tracking of parcel shipments easier for the customer.

The new programme transfers the products and addresses from the directory, chosen by the customer in the postage calculator, directly into the online franking service. As an additional service customers can allocate their shipments a memorable name such as ‘Parcel for Granny’ or ‘ eBay auction’. Plain symbols inform the customer about the status of the shipment. DHL provides the customer a proactive email service informing about the effected delivery.

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Pilots protest UPS-DHL plan

Posted by | Oct 23, 2008 | |

The Air Line Pilots Association is up in arms over DHL’s proposed service contract with UPS.
The agreement would give UPS all of DHL’s U.S. air freight business and erode competition in the air cargo market.
ALPA points to a new page on UPS’ Web site as an indication that what DHL has called a vendor contract agreement with UPS is really a poorly disguised preamble to a merger.
John Prater, President of ALPA, said, “This website reveals the true nature of this deal, which was never designed to provide better package delivery services to the North American public. Congress needs to get to the bottom of this deal, which is bad for the already struggling U.S. economy.”
ALPA contends that statements on the Web site contradict the companies’ congressional testimony that the deal is not a merger and does not violate antitrust regulation.

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