Tag: Emirates Post

Empost Cargo and Logistics expects 20 pct growth this year

On February 2007 Empost – UAE’s national courier company – diversified to create a subsidiary division for cargo and logistics in order to offer integrated transport and logistics services covering more than 200 destinations.

The new entity, Empost Cargo and Logistics, has specialised infrastructure and operates out of dedicated locations, with its hub at one of the most important locations for the logistics sector – the Dubai Airport Free Zone (Dafza) Dubai Airport Free Zone (Dafza).

Sultan Al Midfa, CEO of Empost, spoke to Emirates Business about the performance of the company’s logistics division.

How has the performance of Empost Cargo and Logistics been since its establishment last year? Have you managed to meet your expectations?
Yes, we have met all expectations – our own and those of the market. Initially, we were known as a courier company. Since we established the cargo division, we have emerged as the leading express courier, cargo and logistics company in the UAE and the region. We have become a ‘one-stop shop’ in the local market.

What services did you start with, and which ones have you added so far?
To cater to the booming logistics and supply chain industry in the Middle East, Empost launched its cargo and logistics services in 2007. We started with freight forwarding (air and sea), land transportation, warehousing and packing services. Then we added wooden packing services to our list, providing value-added services to our clients.

We plan to open new offices at the Logistics City, and in Jebel Ali and Sharjah, as well as other countries.

Our total investment last year was 24 per cent of our capital and for this year, investment expectation is 12 per cent of our capital.

According to your 2007 financial report, Empost Cargo and Logistics achieved a 31-per cent growth over 2006. What are the reasons for this? Did you expect it?
We have achieved more than we expected. The cargo and logistics sector in the UAE is booming, because of various development projects that have attracted numerous local as well as foreign investors.

What kind of business model are you following? Is it any different from that of the other 3PL companies in the region?
We have our own growth strategy, which is constantly reviewed and enhanced to help us tap further opportunities. We have a simple, straightforward strategy to help us maintain our position as the market leader and offer quality service at a reasonable price.
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How big is your footprint in the region and globally? How do you see this increasing in the next two years?
Empost has been in the market for more than 10 years, and we have excellent alliances with well-known regional and global companies that are known for quality service.

Over the next two years there will be a lot of new projects implemented to help us serve various communities, especially, the UAE, India, Philippines and Indonesia.
Empost has tied up with major government institutions, banks and corporations. Currently we are working on plans of extending our services into new destinations and assessing new products and services that are targeted at niche markets.

How do you leverage the services and facilities of your parent company, Emirates Post , to effectively run the business?

Emirate Post has a well-established network of its own, and because we come under the same group, we are able to tap into some of the resources of Emirates Post to help us deliver high quality service to our customers. As a one-stop shop, we offer our customers a variety of services, which include cargo, courier or any other service.

How much growth is Empost Cargo and Logistics expecting this year and in the coming year, in terms of revenue and operation size?

We are expecting about 20 per cent growth this year. However, the division will continue to greatly contribute in the overall performance of Empost. Currently, the cargo and logistics division contributes about 30 per cen

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Emirates Post delays IPO Discuss

Citing “current market conditions”, Emirates Post has postponed an initial public offering (IPO) that it had planned for this year, a top executive said yesterday (27th August 2008). “We were planning to launch an IPO this year, but we have now delayed our plans looking at the current market conditions,” Emirates Post Holding Group President Abdullah Al Daboos told Emirates Business in a telephone interview.

“We will see how the market performs in the next two quarters and then decide on the timing. It will most likely happen next year.” Emirates Post Holding Group, the holding company of Emirates Post, will appoint a consultant to rework overall group strategy, Al Daboos said. Consulting firms on the shortlist are McKinsey & Company, Boston Consulting Group and Booz & Company.

“We will appoint one of them in the next two weeks; they will then work on revising our internal strategy and on whether to go public or not,” said Al Daboos.

The group is also planning to apply for a banking licence, Al Daboos had told this newspaper earlier this year. Abu Dhabi-based Al Qudra Holding on Tuesday said it had shelved plans to offer its shares to the public.

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Federal utility bill payment can now be done at most UAE post offices

Dubai Consumers of Federal Electricity and Water Authority (FEWA) can now pay bills and fines at post offices.

The new service was officially launched at the Deira Main Post Office recently.

An agreement was signed in July, 2008, between FEWA and Emirates Post, putting in place a system that allows payment of FEWA bills at any of the 95-plus post offices across the UAE.

“This is just the start of a wide-ranging cooperation agreement between FEWA and Emirates Post. In the next phase, the agreement will expand to other areas of cooperation,” said Faisal Al Nuaimi, acting Assistant CEO, Development and Marketing Affairs, Emirates Post. “This is part of our efforts to offer a wide range of public services through the postal network, in association with different government departments.”

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Arab countries agree to start money transfer exchanges

In Geneva to attend the 24th Universal Postal Congress, the postal leaders of Egypt, Jordan, Morocco, Qatar, Syria, Tunisia, United Arab Emirates and Yemen signed an agreement that will see them start exchanging money transfers electronically.
As with other regional projects, the money transfer service relies on the UPU’s IFS application and international financial network.

Launched by the Arab League and implemented by a regional steering committee chaired by Emirates Post, the project, also supported by the French Post, will allow the postal operators involved to exchange money orders on a multilateral basis from now on.

The new service furthers the UPU’s efforts to improve access to secure and reliable money transfer services through formal channels for rural populations, and especially for migrant workers.

Explains Emirate Post’s Nasser Fathi Sadiq Qaddoumi, Chairman of the steering committee: The multilateral agreement is giving the Arab region – with some countries in Asia and others in Africa – a push to provide better services to migrant workers. For example, more than 80 pct of the United Arab Emirates population of 5.8 million people consists of foreigners, and the situation in other Gulf countries is not much different, says Qaddoumi.

Other Arab countries said they would join the regional network by the end of this year.

A similar regional project is expected to start next week with countries from North Eastern Africa.

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Global monitoring system gets the green light

The UPU will focus its efforts on finalising a new global monitoring system for the quality of service, which is expected to become operational in 2010.
Member countries unanimously adopted a proposal to develop and implement a global monitoring system to evaluate the quality of service for incoming priority letter-post items and the quality of service link to terminal dues (what countries pay each other for processing each other’s incoming international mail). The system will also be used to evaluate how successful postal operators are in improving their quality of service through projects financed by the UPU’s Quality of Service Fund.

Independent external auditors will measure the quality of service by sending priority letter-post test items through the network of participating postal operators. Using RFID technology, the system will measure the time an operator takes to deliver test items from the time these items are handed over. The system will then compare the results with the designated UPU body’s delivery standards for incoming international letter post, which will be compatible with each designated postal operator’s published domestic delivery standards.

A pilot project to evaluate possible RFID technical solutions was conducted with three Gulf-region countries, namely Qatar, the United Arab Emirates and Saudi Arabia, from March to June this year. The UPU has now launched a call for tender to identify the solution that will be used for the global monitoring system.

“The UPU has made great efforts over the years to improve the quality of service, but we must improve across the board,” said Carlos da Silva from Portugal, which fully supported the proposal. “The system will imply a great deal of investment but it is worth it, and I believe everyone should do their bit.”

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