Tag: Estonia

The progress of Itella Logistics in Estonia’s consumer parcel markets continues

Itella is continuing its rapid advances in the Estonian consumer parcel markets and launching, in addition to the automatic parcel terminal pilot project, the distribution of consumer parcels in three R-Kiosks in Estonia. In the first phase, parcels will be delivered in the R-Kiosks of the Nurmenuku Centre (Õismägi), the Magistrali Centre (Mustamägi), and the Smuuli Neste in Tallinn (Lasnamägi).

“The co-operation about to be launched with the R-Kiosks supports our objectives of establishing our own extensive distribution network for consumer parcels in Estonian markets. The R-Kiosks and the automated parcel terminals that we introduced in March offer consumers the possibility to select the place for parcel pickup that is most convenient for them. The R-Kiosk network is extensive, and these outlets are well suited to parcel delivery,” explains Aku Happo, Director of Express Business Line.

During the trial period, Estonian consumers can receive products ordered through Anttila.ee by visiting a nearby R-Kiosk instead of the local post office. The arrival of a parcel will be announced with a text message. In connection with picking up their parcels, end users will be requested to provide feedback for further development of the service concept.

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Itella launch 'ParcelXchange' in Estonia

‘Hot on the Heels’ of the recent successful launch of the ParcelXchange in Helsinki, Finland; Itella, the leading Express and Parcels business has installed another modular system, this time in Tallinn, Estonia – developed and supplied by Business Direct’s Global Licensing division. The first of the Estonian network of ‘ParcelXchanges’ is sited in it’s capital Tallinn, in a busy hypermarket called RIMI based in Haabersti.
Typically, an automatic parcel terminal has 50-100 parcel lockers, the size of which can be altered according to demand and traffic profile. The customer receives an SMS on their personal cell/mobile phone” informing them of their parcel delivery, the location of the locker and the code with which the locker in the automated parcel terminal can be opened. The safety and usability of the terminal’s interface corresponds to that of an automatic teller machine and the terminals are usually located along consumers’ daily routes, for example in shopping centres and at traffic junctions.
Customers benefit from delivery security and consumer benefits from collection flexibility with the capability to collect parcels at their convenience, 24/7 if required. Alongside this, the technology provided in the modular format ParcelXchange provides Itella with the capability and flexibility to optimise and upscale the network simply by growing the size of the exchange with more columns, or larger lockers as the increase in demand for the service arises. Additional benefits include, greater consolidation of delivery costs, with of course zero delivery failures as the service is not dependent on a recipient/consumer being available at home to accept the parcel.

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Eesti Post mulls five-day delivery

A debate has arisen whether Eesti Post, the state-owned postal company, should switch to a five-day delivery system beginning next month as a drastic cost-cutting measure. The company announced on March 4 in April it would deliver mail five days per week but continue delivering periodicals six days. Saturday mail service, Eesti Post, will be discontinued.

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Itella tests automated parcel terminal also in Estonia

Itella is the first in Estonia to test an automated parcel terminal, which offers a new way for consumers to pick up their parcels. The three-month pilot project will be launched in co-operation with Hobby Hall on 10 March in Tallinn’s Rimi shopping centre.

‘Itella Logistics operates in eight countries. Until now, the national postal operator of the destination country has been the primary party in charge of delivering Itella’s parcels to consumers outside Finland. The automated parcel terminal pilot is the first step for us toward delivering parcels to consumers through our own network even outside Finland. We will test the functionality of the automated parcel terminal concept in Estonia in the same way as in the pilot project in Itäkeskus, Helsinki, announced a week ago. It has received very positive feedback,’ explains Aku Happo, the director of Itella’s Express and Parcel Business.

At the same time, Itella will launch delivery of parcels in Estonia through R-kiosks – within a month, co-operation will commence with three indoor R-kiosks in Tallinn.

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