Tag: Ethiopia

Postal services comfortable despite competition-seminar

Posted by | Dec 13, 2006 | |

Alternative means of communication are not a serious threat to postal mail services, participants at a one-day workshop on ‘quality of service continuous testing’, held in Dar es Salaam, concurred yesterday.

They said that, the other options of communication, such as mobile phones and e-mail services, which are cheaper and faster, have only affected personal mails while business mails have increased.

Tanzania Posts Corporation (TPC) Manager- Mails Business, Mr Protas Mwageni said that the increase of business mails was attributed to growth of businesses in general and big numbers of people using postal services.

In his opening remarks, the acting Postmaster General of TPC, Ms Bertha Mallogo, said that the need for quality grows under fair competition and that quality of services constitutes a driving force in postal services.

Mr Mwageni added that the quality of postal services in Tanzania were of high quality internationally, delivering mails four to five days a week while domestic mails are delivered within 48 hours due to overnight mails services offered by TPC.

“Any letter posted by 6pm will be delivered on the same day due to the service, mostly reaching destination the next day,” prided Mr Mwageni.

The workshop was organised by Universal Postal Union (UPU) aiming at training participants from Zambia, Lesotho, Swaziland, Namibia, Sudan, Seychelles, Ethiopia and the hosts Tanzania, on the use of continuous testing with the goal of improving postal services quality.

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Ethiopian Postal Service to Become Corporation

Posted by | Sep 5, 2006 | |

The Ethiopian Postal Service is taking steps towards entering the competitive marketplace. After more than a hundred years of operation this signals a new era for the EPS.

The Ethiopian Postal Service (EPS) has completed a draft proclamation to be presented to the Council of Ministers for approval; the proclamation is to re-establish EPS, founded in 1894, as a Corporation.

According to the Ministry of Transport and Communication (MTC) the draft had been waiting for the results from the Business Process Re-engineering (BPR) undergone by EPS.

To generate new incomes EPS plans to start providing services such as bill collection, paying salaries and pensions to employees of different organisations on a commission basis.

EPS has more than 840 branches throughout the country, with 54 located within Addis Abeba. In the last nine months EPS has collected 27,770 Br from the postal services it provides.

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Ethiopian Postal Service Agency Launches New Services

Posted by | Jul 29, 2006 | |

The Ethiopian Postal Service Agency said it had launched new services and installed additional post boxes during the just-ended budget year.

The Agency had earned 8.8 million birr gross profit from various activities undertaken during the reported period.

Public Relations Service and Corporate Planning Department heads with the Agency, Eshetu Geletu and Seid Kedir respectively told ENA that the Agency has been introducing newly launched services to the public.

They said the Agency has been providing money transfer services through fax messages at 14 stations set up in Addis Ababa, Bahir Dar, Jimma, Asella, Dessie, Semera, Debre Markos, Gondar, Mettu, Gambella, Assossa, Arba Minch, Robe Bale and Hossaena towns.

The Agency has also begun selling mobile and voucher cards at 11 post offices in Addis Ababa city.

Some 41 Emergency Message Service (EMS) stations enabling to transmit messages through the Internet have been opened in the country, they said.

The Agency secured the profit from money transfer and Emergency Message Service (EMS), among others.

They said 13,210 additional private post boxes had been installed in the just ended budget year.

The officials said there are over 139,000 post boxes at 887 service-rendering stations in the country including the newly installed ones during the just-ended budget year.

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