UK Royal Mail chips in to track missing post
Royal Mail is using the new wireless tracking technology, radio frequency identification (RFID), to try to improve its lamentable record for safe delivery of post.
Last year, more than 14m letters were lost or damaged and 7 percent of mail was not delivered on time, making it increasingly difficult for the Royal Mail to sell itself as a service for businesses to use. Royal Mail plans to try to identify the “black holes” into which lost post disappears and also discover the whereabouts of the bottlenecks that clog up the system.
Until the arrival of low cost RFID chips, there has been no cost-effective technology that would allow the Royal Mail to track postage flow. But RFID uses a microchip with a unique number tag that can be scanned to identify unique items.
Selected envelopes are now being identified with RFID tags and put through the system so that they can be scanned by an RFID reader when they reach their destination to record an exact arrival time. This is far cheaper than using global position (GPS) tags, which are monitored by satellite.
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