The Italian post office delivers profits
By diversifying – by moving into logistics, financial services, and mail-order retail – Poste Italiane has turned its once unproductive infrastructure profitable. Last year mail accounted for less than a third of revenues, which grew 14% over 2004, to 19.5 billion USD.
Net profits jumped too, by 19%, reaching 413 million USD. “Fifteen percent of our revenues are from services that didn’t exist three years ago,” says CEO Massimo Sarmi.
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