A curious discrepancy was highlighted by Alan Jones, the former MD or TNT Express who now chairs Metapack. Apparently, 70% of retailers say they put service first when looking for a parcel service, yet 90% of carriers say retailers put cost first.
Brian Templar, chairman of consultant Davies & Robson Logistics, confirmed that price came fifth or sixth in the list of why shippers changed their carrier.
James Roper, chief executive of International Media in retail group, hailed deliverance, a home delivery charter for electronic shoppers launched at the conference, as ¡§the biggestdevelopment in our industry in years¡¨.
Read MoreA curious discrepancy was highlighted by Alan Jones, the former MD of TNT Express who now chairs Metapack. Apparently, 70% of retailers say they put service first when looking for a parcel service, yet 90% of carriers say retailers put cost first. Brian Templar, chairman of consultant Davies & Robson Logistics, confirmed that price came fifth or sixth in the list of why shippers changed their carrier.
Whatever the truth, there is no arguing that prices have shrunk.
Italian railway operator Trenitalia, in collaboration with DHL, the logistics and express delivery business of Germany’s Deutsche Post AG, will launch a new service called Easybag, which will allow its clients to travel comfortably without heavy luggage, it was reported on July 11, 2005. With the new service it will be possible to send the luggage separately beforehand and to take it back once the final destination is reached.
Read MoreDeutsche Post World Net AG is targeting cost-cuts ahead of the loss of its monopoly at the end of 2007 by outsourcing some services and employees and possibly passing on some costs to corporate clients, chief executive Klaus Zumwinkel told Sueddeutsche Zeiutng in an interview to be published tomorrow.
‘If we should notably lose sales, then at least we can react on the cost side,’ Zumwinkel said, adding the company may for instance cut down on quantity discounts for corporate clients. But he said the logistics giant is currently more concerned about competition from electronic communication than from other companies. Zumwinkel also called upon other EU member states to liberalise their postal markets to create a level playing field within the region. ‘Deutsche Post could even live with being exposed to competition two or three years earlier than other postal companies’ as long as it is clear that other countries have plans to liberalise the logistics market, he said.
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