Tag: Europe

UK Royal Mail climbdown throws open compensation floodgates

Postwatch chairman Peter Carr is urging business mail users to look again at compensation they received from Royal Mail, after it paid a further GBP200,000 to a UK building society which queried an original settlement. Royal Mail has admitted failing to properly process invoices during 2003-04, resulting in the increased payout. Carr comments: “Royal Mail failed all of its 15 performance targets in 2003-04. Customers were promised compensation. “Postcomm believes that GPB80m was owed, but only around GBP40m has been paid a year later. I advise all business product mailers to find out from Royal Mail how much compensation they should have received, and compare this with how much has been paid.”

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Royal Mail workers accept pay deal

Postal workers employed by Royal Mail have accepted a pay rise of Pounds 11.50 a week plus a Pounds 100 Christmas bonus, the Communication Workers Union has announced. The annual increase in basic pay is worth about 3.8 per cent for most postal workers rising to 4.5 per cent for the lowest paid “providing all workers with an above inflation increase”, said David Ward, the CWU’s deputy general secretary. Royal Mail said that the agreement with the CWU had been reached ahead of schedule, the first time this had happened for a number of years, and was a “good example of the current constructive relationship the company has with the union”.

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GLS – expansion in Spain

The Spanish GLS subsidiary Extand Sistema SL has been operating as “GLS Spain” since March 1st 2005. And a new depot also went into operation in Madrid on April 1st. These developments characterise GLS’ new strategy in Spain: to drive on the development of the company-own network. At the same time, GLS continues to work with local partners; since February 2005, it has been working with CHRONOEXPRESS, a company currently rated third in the Spanish parcel and express market.

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Court rules Deutsche Post should allow more mail delivery competition

The Higher Regional Court in the German city of Duesseldorf has upheld an earlier decision of the German anti-cartel watchdog to force Deutsche Post to allow more competitors on the mail delivery market by granting them discounts, it was reported on April 13, 2005. A spokesperson for Deutsche Post said the company will immediately take steps to conform to the court’s ruling, but will maintain legal proceedings with the Higher Regional Court against the essence of the anti-cartel watchdog’s decision. Should the court’s final decision be in favour of Deutsche Post, the company will claim back the wrongly granted discounts, the spokesperson said.

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