Tag: Europe

Irish postal workers ‘facing Royal Mail takeover’

Posted by | Dec 9, 2004 | |

An Post will cease to exist and the Royal Mail will be handling all Irish postal services within a few years, if the current difficulties are not resolved, Communications Minister Noel Dempsey said yesterday. Speaking as up to 8,000 postal workers brought their grievances to the steps of Dáil Éireann yesterday, Mr Dempsey said the only option was for both sides to agree to negotiations. “I don’t particularly want to see the Royal Mail delivering the postal service in Ireland in 2009 but that’s what we’re looking at unless people sit down around the table.”

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Postcomm proposes a licensing framework for the fully open market

Posted by | Dec 9, 2004 | |

Postcomm on 30 November began consulting on the licensing framework which needs to be in place when the market is fully open to competition – Postcomm has proposed from 1 January 2006. The aim is to encourage entry to the market while providing sufficient safeguards to protect the interests of customers. Nigel Stapleton, chairman of Postcomm commented: “These licence proposals are deliberately ‘light touch’ and tread the difficult path between protecting customers while not making it too difficult for companies to enter the competitive market. We want the widest possible variety of companies to feel they can enter the market if they think they can meet the standards and deliver the services customers want.” Among the proposals are two codes of practice, which should be adopted by licensed operators. One would safeguard mail integrity and the other deal with common operational issues.

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Research into Post Office services

Posted by | Dec 9, 2004 | |

Postwatch and Postcomm today announced details of their joint research,into the customer experience of using post offices. The main findings of the research are: 1 in 5 of the researchers had to wait in queues of more than 5 minutes
before being served and 1 in 10 waited for more than 10 minutes. Overall, only 40 per cent of customers were sold the most appropriate service to their needs. The actual total postal spend was half that it would have been had the
appropriate products been sold. Directly managed branches were better equipped than franchise post offices for disabled customers. Over 96% of staff were polite and calm in their dealings with customers.

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TNT Logistics wins DaimlerChrysler contract

Posted by | Dec 8, 2004 | |

DaimlerChrysler UK Limited has awarded TNT Logistics a five year, multi-million pound contract to manage aftermarket distribution of the group’s automotive parts throughout the UK. The group’s product portfolio incorporates Mercedes-Benz: passenger cars, commercial vehicles and Unimog; Chrysler: passenger cars; Jeep: passenger cars; smart: passenger cars and Mitsubishi: commercial vehicles (Canter). The contract, involving distribution of spare parts to around 300 dealers nationwide, will commence in April 2005. It will operate from DaimlerChrysler’s European Logistics Centre (ELC) and central distribution facility in Milton Keynes. TNT Logistics will utilise its extensive support network to facilitate the operation.

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Deutsche Post confirms in talks to buy KarstadtQuelle logistics ops

Posted by | Dec 8, 2004 | |

Deutsche Post AG has confirmed it is in talks to buy the logistics operations of troubled retail group KarstadtQuelle AG. ‘We have made an offer, but a contract has not been signed yet,’ a Post spokesman said. A Karstadt spokesman also confirmed a deal is in the offing. ‘The negotiations are well advanced,’ he said, but declined to comment on when the deal might go through.

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