Business customers back end to mail monopoly
Consignia’s biggest cus-tomers have backed plans to end the Royal Mail group’s monopoly in an attempt to prevent any watering down of proposed regulation to introduce competition. The Mail Users’ Association, representing business customers, had avoided endorsing the regulator’s plans, fearing they could harm mail deliveries by pushing Consignia further into financial crisis. However, the group has now ended its neutrality and de-cided there is a bigger risk to service levels if Consignia were allowed to continue without competition.
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