Consignia aims to improve e-commerce delivery
Delivery has been a problem for e-commerce in the past, but Consignia’s new services aim to improve the experience for buyers and sellers
Gift and grocery delivery may be easier this Christmas, thanks to expanding schemes from Consignia, the new brand name for the Post Office. Non-delivery and late arrival of goods ordered online has been a major problem in the past two years, but services from Consignia could improve matters for some buyers and sellers.
Local collection services, which started in five areas three months ago, are now available across the whole of the country. Local collection allows items to be picked up from the recipient’s nearest post office. About 2,000 items a day are now collected locally and over 110 sites offer the service free, Consignia said.
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