Tag: Europe

Integrator shares rocked by financial sector turbulence

Posted by | Oct 17, 2008 | |

Shares of Deutsche Post World Net, TNT, UPS and FedEx have been hit dramatically in recent weeks by the turbulence in world financial markets but also by clear signs of a slowdown in the international express business. The outlook for the forthcoming weeks and months remains uncertain.

Since the start of September, TNT shares have fallen nearly 40pct, DPWN shares have dropped 37pct, FedEx shares are down 20pct and UPS has declined 19.5pct, according to CEP-Research analysis. Since the start of 2008, DPWN is down 57pct, TNT is down 44.9pct, UPS has fallen 25.3pct and FedEx has dropped 23.1pct.

“Integrator shares have clearly been impacted by the general slump on the world stock exchanges. But investors also appear nervous about how the economic slowdown will affect the express and parcel sector,” commented Mark Winkelmann, managing partner of ITA Consulting, the CEP-Research parent company. “There are certainly widespread indications of customers downtrading from expensive air express services to cheaper and slower economy products. It is unclear however whether this is a short-term or a longer-term trend.”

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Correos: High approval from customers (SPA)

Posted by | Oct 17, 2008 | |

Correos has reported a positive response from customers as a result of its ongoing efforts to modernise the postal service and expand the range of services offered.

70 pct said that the service was satisfactory, compared to 56.3 pct last year. Correos said that its customers clearly appreciate the improvements in the quality of the service it was now providing, and valued the greater proximity and accessibility of post offices and postal centers.

Correos has opened 304 postal offices in the last 4 years. Spain has seen a 16 pct growth in the network, with more than 2,200 postal offices in the whole country. The introduction of IT networks linking post offices and more modern automated sorting equipment has enabled Correos to adapt to the needs of it’s customers.

Many offices are already multiservice centres, offering an extended product range including mail, packages, banking services, money transfer and the TurCorreos card.

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Royal Mail: mail enhances consumers’ perception of companies

Posted by | Oct 17, 2008 | |

Advertisers that combine direct mail with internet search activity are more successful at bringing their brands to life for consumers, research released by Royal Mail revealed.

The study, commissioned by Royal Mail to examine the role of posted material in the media mix, demonstrates how direct mail can significantly boost campaigns by enhancing existing search engine marketing drives.

The research found that mail can help build brand familiarity among people who subsequently search online. 58 per cent of people said they were more likely to click on a link if they had already received something from a company or organisation in the post.

It appears many people believe mail can really turn a two-dimensional on-screen campaign into a 3-D experience. In addition to mail’s strong link with search, some 49 per cent of respondents also felt brochures or catalogues received through their letterbox help make brands that advertise on TV seem “more real”.

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La Poste acquires Experian document management activities

Posted by | Oct 17, 2008 | |

Docapost, La Poste’s holding company specialised in document services and solutions, has taken over the outsourced customer process activities from the French subsidiary of Experian, the global provider of value-added information solutions to organizations and consumers.

With the new integrated subsidiary called Extelia, La Poste is strengthening its position on the market of document management in line with its ambitious development strategy. This acquisition is aimed at boosting structural growth of the company enabling Docapost to double its size.

The deal, which needs to be approved by French competition authorities, enables Docapost to complete its service range in areas including electronic exchange as well as handling of inbound and outbound documents.

As operational and industrial holding company composed of 10 subsidiaries of La Poste Group specialised in document management, Docapost comprises 2600 employees working in more than 300 locations in France. The company is also represented in numerous other countries such as USA, Spain and Italy.

Established in France since 1996, Experian currently employs 1600 people in France and generates about 50 pct of its revenues in insurance and banking sectors.

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time:matters opens branch offices in Italy and Norway

Posted by | Oct 16, 2008 | |

time:matters is continuing to pursue its internationalisation strategy with the opening of two additional foreign branches in Italy and Norway.

The new branch offices are located at Milan and Oslo and both focus on the international time-critical spare parts logistics which the company sees as a growth segment within the logistics industry. time:matters is especially targeting customers from the medical technology, high-tech, engineering and automotive industries in Italy and Scandinavia due to the steadily growing need for customised solutions in all logistics segments.

The logistics provider is now represented in seven European countries, and also operates a branch in Singapore which is responsible for activities and customer relations in the Asia-Pacific region.

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