Tag: Europe

Hermes launches simplified brand and builds up European B2C network

Posted by | Oct 2, 2008 | |

German consumer parcels firm Hermes has launched a simplified brand under its plans to develop a pan-European B2C network.

The company is dropping its German-language description “Logistik Gruppe” (“Logistics Group”) and will simply market itself as “Hermes” in future, using a modernised corporate logo. Hermes will retain its well-established claim “Weil’s gut ankommt” (literally “Because it gets there properly”) , translating this in its new European markets into appropriate local-language versions focusing on comfortable shipping and delivery services.

Hermes is currently working on establishing operational standards for cross-border parcels, and the challenge would be to ensure a consistent service offer in all markets, she commented. Other success factors for cross-border B2C delivery would be a reliable returns service, full tracking and tracing, attractive pricing and cost control.

The European B2C market was forecast to grow to EUR 10.5 billion by 2016, with the three major markets of the UK, Germany and France representing 71 pct of these revenues, Müller said. Italy, Austria, Spain and the Netherlands would be the next-largest markets. But it would not be sufficient to offer only these core markets, since customers would want deliveries in smaller markets as well, she noted.

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Postcomm reports: Business Customer Survey and Competitive Market Review

Posted by | Oct 2, 2008 | |

The importance of mail to business users features strongly in the 2008 Business Customer Survey published by Postcomm.
Almost half of the survey’s respondents regard mail as a ‘core activity’ of their business, and a further 31 per cent say it is critical for communication with their customers. Only 17 per cent report that mail is used simply for administrative purposes. This year almost a quarter of respondents said they were using more than one provider of mail services.
The effect of electronic communication on the postal market – and ways in which the internet and mail complement each other – are clearly demonstrated in Postcomm’s annual review of the postal market, the 2008 Competitive Market Review, also published.
The Business Customer Survey collected information from more than 1,800 businesses, ranging from ‘super top’ users spending GBP 2 million a year or more on mail, to very small companies with an annual mail budget of GBP 5000 – GBP 10,000.

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Royal Mail adds 40 MAN TGS tractors to fleet (UK)

Posted by | Oct 2, 2008 | |

Royal Mail has added 40 MAN TGS tractor units to its fleet – the first time a MAN tractor has appeared in the distinctive red. The TGS 18.400 4×2 BLS units are already in operation, running out of Royal Mail’s Birmingham mail centre.
Steve Walker, Head of Distribution at Royal Mail, says the potential reduction in running costs offered by MAN’s EGR ‘Add Nothing’ engine technology ticked all his boxes.
“Fuel economy has always been the largest running cost and, with today’s price of fuel at an all-time high, we’ll take a look at any potential improvement in consumption. With no costs and complexities of AdBlue to worry about, MAN’s a simpler solution.”

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