Tag: Europe

Royal Mail Group shakes up research structure (UK)

Royal Mail Group is dissolving its centralised research and insight function in favour of dedicated teams for each of its main brands: Royal Mail, Post Office and Parcelforce.

Crispin Beale, who led the Centre for Customer Insight & Competitor Intelligence as Director of Insight, Intelligence and Analysis, is to leave the company at the end of the month.

Sinead Jefferies will lead Royal Mail’s business intelligence team, with responsibility for research, insight, competitor and marketing intelligence.

A decision is still to be made on who will head up the Post Office research team, Beale said.

Dick Stead, Sales and Marketing Director for Parcelforce, will oversee research for that brand.

The restructure is not expected to lead to the scrapping of the 32-agency insight and analysis roster, which was appointed earlier this year to stand for a four-year period.

Beale said: “Different parts of the organisation have different research needs which need different skill sets, but all of those skill sets exist within the roster. I would envisage that the group will carry on working with that roster and won’t be needing to change it.”

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La Poste acquires Portuguese Baam

La Poste announced the acquisition of the Portuguese direct mail advertising company Baam for an undisclosed sum as part of its international expansion plans.

The takeover of Baam was carried out through La Poste’s postal services subsidiary Mediapost and shows the company’s ambitions to further expanding abroad and helping its customers in their development in Europe through its international activities. Following the takeover, Baam will operate under the brand Mediapost.

La Poste commented that it planned to expand its European mail operations in three areas: upstream mail operations, international mail consulting, and unaddressed advertising mail. It was already present with subsidiaries in Britain and the USA.

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DHL upgrades express service network in Finland

DHL started daily flights between Turku/Finland and Leipzig on 15th September, which means faster transport services for customers in Western and Central Finland. The flight between Helsinki and Leipzig continues to serve customers in Southern, Eastern and Northern Finland.
The new flight arrives in Turku at 8:30 and departs for Leipzig at 22:45. The Boeing 737 has a capacity of 16.5 tons and can carry also heavy and voluminous shipments.
Especially customers of Western and Central Finland will benefit from the new flight. Due to the late departure the customers have the entire working day at their disposal for gathering shipments for dispatch. The pickup times will be significantly later since the way to the airport now is shorter. During autumn, deliveries before noon – DHL EXPRESS 12:00 service – will be available in and around Turku. At present this service is offered in greater Helsinki area.

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Commission to study future of French post office

A commission will look at the future of the French post office, which is aiming for partial privatisation in 2010, government spokesman Luc Chatel said.

State-owned La Poste has announced plans for a partial sell-off of its activities ahead of the full liberalisation of the European postal services market from 2011.

Speaking after a meeting of the cabinet, Chatel said the 22-strong commission, to be headed by a former top executive of EDF, Francois Ailleret, would be made up of a wide range of members including customers, staff representatives and parliamentarians.

‘This commission will be charged with considering the future of the post office, reflecting on what developments are necessary, given the European environment and the competition that will appear on Jan. 1, 2011.

The commission will consider the issue during October and November, Chatel said.

Any move towards privatisation would require the postal service to become public limited company instead of a branch of the civil service.

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Altus repositioning project for TNT Post (UK)

Altus, the postal estate management company, has announced the completion of a major project on behalf of TNT Post’s regional division in Scotland.

Glasgow-based Altus conducted an independent analysis of the Scottish postal market in order to help shape TNT Post’s business structure for the region and enable them to drive higher mail volumes for the company’s Coatbridge-based division.

Charles Neilson, Group Commercial Director of TNT Post, said: “Our Scottish operation has grown significantly in the past year and, as with all businesses, you need to make sure you’re all moving in the same direction.

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