Tag: Europe

The World's Top 50 Cargo Airlines

The first tier of the 2007 Top 50 Cargo Airlines worldwide looks a lot like the 2006 ranking with FedEx Express, UPS, Korean Air and Lufthansa retaining their No. 1 through No. 4 positions. With a 17.4 percent growth last year, Cathay Pacific, and its subsidiary Dragonair, bumped Singapore Airlines from the No. 6 slot, while China Airlines moved up a notch to No. 7, with Air France close behind at No. 8.

FedEx and UPS retained their vaulted positions despite punishing high fuel costs, a faltering economy and a noticeable decline in domestic air cargo. Significant quarterly losses in early 2008 showed how even the integrated express carriers continue to get pounded financially. FedEx lost USD 241 million in the three months ending May 31 compared with a profit of USD 610 million for the same quarter in 2007, while UPS saw its net profit fall 21 percent in its second quarter.

Korean Air, which slowed its growth engine significantly last year in the face of declining yields and migration of traffic to ocean vessels, retained its No. 3 overall position and the airline remains the world’s largest international freight airline with 9.5 million freight tonne kilometers flown.

Air France’s elevation to the No. 8 spot and its partner KLM Cargo’s jump to the No. 12 position from No. 14 can be attributed to a rejuvenation of its fleet and tight cost controls, which has seen a significant bump in profits.

The fastest growing carrier last year among the Top 50 airlines was Shanghai Airlines, which jumped from No. 57 to No. 42 and expanded its business 60.8 percent. Following close behind was No. 33 Qatar Airways, which posted a 50.6 percent growth from 2006 to 2007.

The long-term growth of the industry remains in parts of Asia and the Middle East, where Emirates moved up to the No. 9 spot from No. 12 despite slowing from 19.9 percent growth the year before. Air China, the world’s fifth largest domestic cargo carrier, grew 12.3 percent last year and moved up to No. 16 from No. 18.

Not all Asia and Middle East carriers showed traffic gains in 2007. Nippon Cargo Airlines, which slipped to No. 28 from No. 26, showed a 17.2 percent decline in traffic last year over 2006. Gulf Air’s growth dropped 26.5 percent in 2007, the second straight annual decline.

A number of combination carriers posted modest gains or losses in air freight traffic. Yet United Airlines, at No. 18, showed 15.6 percent traffic growth last year. American Airlines retained its No. 20 position, increasing traffic 4 percent in 2007. Northwest Airlines, which left Chapter 11 bankruptcy in 2007 and is awaiting regulatory approval to merge with Delta Air Lines, posted a 9.4 percent decline in traffic in 2007, dropping to No. 19 from No. 17.

The top 50 list is based on freight traffic, measured in freight tonne kilometers flown, reported by the International Air Transport Association and on figures provided by airlines.

In a change from previous years, we have sought to include only carriers in scheduled service rather than “wet lease” carriers. That means that carriers such as Atlas Air, Evergreen International Airlines, Air Atlanta Icelandic and the defunct Gemini Air Cargo are not included. U.S. carrier ABX Air operates largely on an ACMI basis, is included mostly as a proxy for DHL in the United States.

Our goal remains to show the relative scale of all carriers that fly cargo. Carriers that have ceased operations are not listed in this year’s top 50.

Where available, we have included revenue figures and notable orders for aircraft, particularly freighters.

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Royal Mail pays GBP 12 million in compensation (UK)

The company paid a total of more than GBP 12 million last year for customer complaints ranging from loss and delay or letters to rudeness from staff.

Customers made 1,439,245 complaints last year and in total 555,416 of them received compensation.

Stephen Alambritis, of the Federation of Small Businesses, said: “Ninety per cent of small businesses rely on the Royal Mail. If goods are delivered in a poor state, or do not arrive at all this rebounds on the business.”

A spokesman for the company said: “The complaints equate to about one for every 15,000 letters and packets posted out of the 20 billion items Royal Mail handled last year.

“They covered a range of issues in a year when there was a prolonged period of industrial action, but quality of service has since improved with the large bulk of mail now being delivered at target levels or above.”

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ComReg Quarter 2 Postal Quality Results

ComReg’s postal quality of service monitor recorded an 80 per cent next-day delivery rate for the April to June period, a two per cent increase on the first quarter, and up three per cent on the overall 2007 figure.

The particular type of mail checked by ComReg’s monitor accounts for 33 per cent of all mail handled, but doesn’t include large mailings posted by business customers, a segment which accounts for almost 45 per cent of An Post’s daily volumes. Registered and international mail makes up the balance. Ongoing quality monitoring by the International Postal Corporation (IPC) continues to show An Post reaching or exceeding the targets laid down for handling incoming and outgoing international mail.

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Eastern Europe Postal Operators Takes Part in ACTIN

Romanian Post announces that this week sees the start of the ACTIN project with session communications focusing on quality of service.

ACTIN stands for Acquis Communautaire Training Initiative. The project aims to help prepare eastern european postal operators for the changes to internal markets as a result of postal liberalisation and in particular, competition. ACTIN is supported by the European Commission under its BSP2 Business Support Programme, a part of the PHARE initiative, and is coordinated by PostEurop (the Association of European Public Postal Operators), in cooperation with FEDMA and IPALMO (an Italian Research Institute).

The main beneficiaries are said to be Romania, Bulgaria, Croatia and Turkey. The Pro Actin goal is to help operators adapt their business practices so they can compete successfully in the enlarged Union. The project works on a “training the trainers” model; this means that the people who benefit directly from the ACTIN training sessions will be able to go back to their home countries and businesses and pass on the knowledge they have acquired.

The seminar is supported by Belgium, France, Greece, Italy, The Netherlands, Portugal and the Slovak Republic. Romanian Post was nominated to host the ‘quality of service’ seminar.

The event runs from September 2-4, is conducted under the aegis of two major organizations: the European Commission represented by Mr. Denis Sparas, Project Manager and PostEurop Represenative Mr Ingemar Persson, general secretary of PostEurop.

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Itella Information is expanding to Russia and Central Europe

Itella Information is expanding its operations to Russia and Central Europe. During early autumn 2008 Itella Information starts operations in Moscow and Bratislava. Russian and Central European information logistics markets are growing and new services related to outsourcing of information flow processes are welcomed. At the end of the year Itella Information will also start in Hungary, Czech Republic and Austria.
Earlier this year Itella Information expanded to Poland and created a joint venture with Norway Post in the field of information logistics in Norway. Itella Information operates already in Finland, Sweden, Denmark, Norway, Germany, Poland, Estonia, Latvia and Lithuania. At the end of the year it has operations already in 14 countries.
Itella Information provides services for the processing, management and delivery of information flows. As a market leader in Northern Europe Itella Information offers solutions for both physical and electronic information flows helping customers move to e-transactions.

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