Tag: Europe

DHL wins GBP 3.6 million British Home Stores contract (UK)

DHL Exel Supply Chain announced a new GBP 3.6 million (4.5 million euro) contract over three years to provide logistics e-fulfilment warehousing services for Bhs throughout the UK. This contract is an addition to DHL’s existing business with the major high street retailer and will involve handling over 150,000 customer orders each year.

DHL is to deliver a range of services to Bhs including: processing customer orders; processing customer returns; value added services and customer helpdesk services. The company will handle a variety of products for Bhs including clothing, gifts, home and lighting products

This additional contract was awarded to DHL after a competitive tender process. DHL’s capability will support growth of the online ordering business, reduce operating costs and improve service levels.

Bhs currently also uses DHL Global Forwarding for outbound freight logistics services and DHL Express for 24 and 48 hour parcel delivery services.

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Appel states DHL has to shut down Ohio facility

Deutsche Post World Net CEO Frank Appel has rejected growing US political criticism of DHL’s plans to close its air hub at Wilmington, Ohio, with the likely loss of some 8,000 jobs, and to switch airlift operations to rival UPS.
The plans have drawn criticism from US presidential candidates Barack Obama and John McCain, the region’s members of Congress and local politicians. The US Congress plans two hearings on the proposed DHL-UPS deal in September.
DHL Express had to shut the hub as part of its restructuring programme in order to reduce its heavy US losses, Appel told German newspaper Frankfurter Allgemeine Zeitung in an interview, echoing his similar comments at the company’s recent half-year financial press conference.
The DPWN chief again stressed that UPS would remain a competitor to DHL despite supplying a service, and pointed out that a similar deal between the USPS and FedEx had been approved, despite being much larger in volume.
Appel added that the company was ready to set up a support programme for affected employees and the region to help people find new jobs, but he had no plans to travel to the USA, as Republican candidate John McCain had proposed.

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First class plan (UK)

Royal Mail wants to build a new bulk mail distribution centre as part of a GBP 51 million investment programme in the north west.

As a result of the plans Liverpool Mail Centre, in Copperas Hill, and Crewe Mail Centre would both be relocated to the current regional bulk distribution centre, which is based in Warrington.

The move comes after a six-month consultation period with the Communication Workers’ Unions and Unite and it will see mail centres in Stockport, Oldham and Bolton closed.

Steve Cameron, Royal Mail territory director, said: “It is essential that we have the most suitable postal network to enable us to compete effectively in the years ahead. We need to invest to defend our market share and to retain existing business and win new customers.

“That means reshaping our network in a way that increases efficiency, makes the best of our investment in technology and allows us to improve our service to customers. We are also determined to provide a more modern working environment for our people.”

The changes are part of a GBP 1.2 billion programme to bring new technology and sorting equipment and will not take place until 2009.

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SMEs turn to TNT Post (UK)

TNT Post announces the addition of its 2000th SME customer.
Cunard, the luxury cruise line which is part of Carnival Corporation and PLC, has become TNT Post’s 2000th SME customer. Cunard will now send its customer loyalty magazine and marketing literature via TNT Post in varying delivery volumes of up to 67,000 mail items every three months. Despite its adhoc mailing volumes, Cunard has been using TNT Post’s PremierSort Flex service to access the benefits, service levels and cost savings enjoyed by larger organisations as a result of the liberalised market. PremierSort Flex is a day definite mailing solution that has been designed specifically to benefit local and SME businesses that send upwards of 250 unsorted mail items per day or have weekly, monthly or irregular mailshot requirements.
TNT Post has witnessed its SME customer base grow from 600 customers in July 2007 to 2000 this month, demonstrating an increase of more than 300 per cent in 12 months.

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FedEx supports growth in South West UK with new international and domestic facility

FedEx UK announced the launch of a new facility in Exeter to meet the growing demands of business in the region.

The facility, located in the Greendale Business Park, Woodbury Salterton, has doubled capacity in the South West and reduces delivery times by up to one and a half hours. The station, which processes packages going to and from customers, will handle both packages for FedEx UK domestic, and FedEx Express International customers.

The depot, which is located five miles from Exeter City Centre and three miles from Exeter International Airport, has the capacity to sort 500 packages per hour along a 70-metre conveyor belt system designed to allow the fast processing of parcels.

The 17,000 sq ft facility was also specially adapted to allow vehicles to load from any of the 13 double-shutter doors at the front and side of the building – freeing warehouse space inside the depot for peak periods and annual growth.

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