Tag: Europe

Russian Post and Aeroflot in cooperation deal

Posted by | Jun 23, 2008 | |

Russian Post has sealed a major cooperation agreement with Aeroflot to speed up mail and express shipment transportation and will also start selling airline tickets in its nationwide postal offices. The memorandum of understanding was signed by Russian Post CEO Andrei Kazmin and Aeroflot CEO Valery Okulov on Friday (June 20).

The Russian postal operator announced that the cooperation is designed to increase the speed of mail handling at airports and to increase mail volumes transported via Aeroflot and its SkyTeam alliance partners. The mutual cooperation would help it to establish a leading position in express transportation of urgent shipments, it pointed out.

Kazmin said the agreement will enable the two companies to better respond to the needs of private and business customers for high-quality postal and transport logistics solutions.

Under the agreement, the two companies will coordinate their activities to keep up with the demand for air transportation of mail, especially in the north of Russia, Siberia and Far East, by expanding the air network of domestic mail transportation and using appropriate types of freighters.

The memorandum also includes sales of Aeroflot tickets in post offices as well as joint advertising and other projects through the mutual use of the companies’ networks and opening of Russian Post service points at Sheremetyevo international airport.

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TNT mulls new logistics depot in Bulgaria

Posted by | Jun 23, 2008 | |

International courier company TNT announced intentions to station its new logistics complex for Eastern Europe in Bulgaria, TNT Airways managing director for Eastern Europe Niki Terzakis was quoted by Bulgarian daily Dnevnik as saying on June 23 2008.
Terzakis said that the need for the new depot meshed well with plans for aggressive expansion in Bulgaria, as well as with the availability of a score of high-profile clients with potential interest in using the hub.
According to Terzakis, the main predicament to the development of the transport and courier services were heavy bureaucracy, public administration’s inflexibility and the complicated regulatory regimes.
In Bulgaria, TNT is present only through its express transportation services division, its postal business yet to set foot in Bulgaria.
In related news, TNT’s international rival DHL announced it would allow Bulgaria’s Customs Agency full access for tracking parcels. The motion will be legitimised through an annex to the 2000 memorandum between DHL and the Customs Agency aimed at fighting drug trafficking.

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Ambulance service loses details of nearly million people

Posted by | Jun 23, 2008 | |

A computer disk containing details of nearly a million people who dialled 999 has been lost, an ambulance service has admitted.

The information was supposed to be couriered by TNT from Scotland to Manchester two weeks ago, but never arrived at its destination and a search has failed to find it since.

The disk contained records of 894,629 calls to the Paisley Emergency Medical Dispatch Centre (EMDC), near Glasgow, spanning from February 2006.

It included the names of some patients, addresses of incidents, contact phone numbers and some medical details.

TNT lost the disk on June 9 while it was being transferred to MIS Emergency Services, a Manchester-based company that supplies the IT system used in the service’s three emergency medical dispatch centres.

The information contained on the disk was to be used in the development of the service’s command and control systems.

The loss is the latest in a series of data losses from government or local authorities. Last year, Chancellor Alistair Darling admitted to MPs that disks holding personal information on 25 million people and 7.2 million families had gone missing, included names, addresses, dates of birth, Child Benefit numbers, National Insurance numbers and bank or building society account details.

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Royal Mail 'burdened by over regulation' (UK)

Posted by | Jun 23, 2008 | |

Speaking on Jeff Randall Live, Adam Crozier said he would welcome tougher competition, but he called for less control – saying the current system is untenable.

He added: “The way the market is regulated has to change. The way the market is being regulated is not benefiting customers.”

Talking about the challenges facing the Royal Mail, he said: “We still face some huge risks.

“We have a declining market because people change the way they communicate and we have a huge pension deficit.”

Earlier this year an independent review into Royal Mail described its business model as unsustainable.

Adam Crozier maintained his commitment to running a commercial business with a social heart.

He said the universal service – the one price goes anywhere service – remained a key part of the Royal Mail.

“It remains the backbone of all the economic and social cohesion of the country. If that doesn’t work the whole thing falls about,” he stressed.

But he warned that the universal service was losing money and the current regulation system was not working and had to be changed.

There could also be more job cuts for Royal Mail staff.

In the last few years, 50,000 staff have been laid off and Crozier said there would be more substantial cuts as machines replace people.

“It’s all designed to improve the quality of service for our customers – both social and business.”

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Royal Mail Group raise over GBP 1 Million Pounds (UK)

Posted by | Jun 23, 2008 | |

In 2005, the Royal Mail Group signed a three-year campaign agreement with Help the Hospices, which was the company’s first national charity partnership. The fundraising target was GBP 1m.
Royal Mail Group offices, mail centres, Post Offices and Parcelforce depots raised funds for hospices in their local communities. About 300 community coordinators were recruited from all parts of the company to organise events such as bike rides from London to Paris and Land’s End to John O’Groats, bring-and-buy sales and local cake bakes. The group also raised funds by sponsoring the Help the Hospices team in the 2006 London Marathon and encouraging more staff to enter its Payroll Giving scheme. Royal Mail Group matched the amount raised by staff with two donations of GBP 250,000.
The company also launched a series of national fundraising projects, including a Help the Hospices stamp, the first ever to carry a charity message. A book of photographs taken by postmen and women on their rounds was published, with the proceeds going to the charity, and novelty marketing items such as reindeer food and Christmas angels were sold in Post Offices. Customers were also encouraged to donate leftover travel currency at foreign exchange counters.
The campaign raised GBP 1,966,000, almost double the original fundraising target. The number of Royal Mail group staff donating to the charity through Payroll Giving increased by more than 1,200 per cent.
This partnership is a winner for both parties: the company is committed to making a difference to the communities and also supports a national cause that touches the majority of its customers, and the charity raises both its profile and much-needed funds.

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