Tag: Europe

DHL’s Time Definite service expanded with over 10 000 new city pairs opened for Domestic Express 9:00 and Domestic Express 12:00 in the Russian market this year. This wide level of coverage for pre-9 and pre-12 services is unmatched by any of DHL’s competitors in the Russian market. It gives customers an unprecedented opportunity to deliver business materials to their customers in cities such as Noyabrsk in Siberia’s oil and gas heartland and Nakhodka, a port on the Pacific coast, with added urgency and reliability.

“DHL Express Russia started preparations for the geographical expansion of its Domestic Express 9:00 and Domestic Express 12:00 products around 3 years ago, and the rapid broadening of our coverage in 2008 reflects the intensive work by our Product Group, Operations, Customer Service and regional staff in particular,’ noted Natalia Bochkova, Head of Commercial Russia, ‘We expect that the investments we have made in all the process, equipment and performance measurements will provide services to the Russian market with on-time delivery as expected by our customers. We’re proud to be the first company in Russia offering this unique product range and coverage.’

The extensive expansion of Time Definite products responds to the growing demand for higher service levels amongst Russian customers as they increase their volumes in the Russian regions outside of Moscow and St. Petersburg. The extended service puts DHL in the lead in an increasingly competitive growth market.