Tag: Europe

Massimo Sarmi confirmed CEO for the third mandate (Italy)

Massimo Sarmi has been reappointed as CEO and Giovanni Ialongo, as the new Chairman of Poste Italiane. This is the third consecutive mandate for Massimo Sarmi, managing the Company since May 2002.

Through a profound program of renewal, Sarmi has performed budgetary outcomes in constant growth, to close 2007 with 17.2 billion euros of revenues, placing the Group among the leaders for profitability within the postal operators in Europe.

Giovanni Ialongo was appointed as the new Chairman for Poste Italiane. As former Chairman of Postelegrafonici Institute Ipost, he is currently its Commissioner. Among the positions he holds are: member of the High Council for Communications, President of Pensions SISPI Italy and member of the Italian Society of Services for the Integrative Pensions (owned by INPS and IPOST). He was born in Pico (FR) in 1944. He is married with one child.

Members of the Board of Directors were also appointed Roberto Colombo, Nunzio Guglielmino and Mauro Michielon.

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DHL India wins Frost & Sullivan Award

DHL India has been awarded the `Best International Logistics Service Provider’ and the `Best Brand Awareness in the Indian Logistics Industry’ for the year 2007 by Frost & Sullivan. This award is in recognition of its outstanding performance in customer experience and satisfaction for the year 2007.

Frost & Sullivan has been conducting studies on the logistics industry in India among various industry verticals to understand customer expectations with regard to their logistics service providers; also to benchmark current performance of the industry against these expectations. This year, a total of eight verticals were considered namely, Retail, Consumer Durables, Fast Moving Consumer Goods, Automotive, Automotive Components, Pharmaceuticals and Information Technology. Opinions from top industry participants from each vertical were taken into consideration.

Respondents were asked to rate each of their logistics service providers on various parameters such as general parameters, transportation, warehousing, 3PL and freight forwarding. Apart from these parameters, direct questions pertaining to brand awareness and best international service provider were asked. Best Brand Awareness and Best International Service Provider scores were based on top-of-the-mind responses for a service provider.

In both these categories, DHL topped with the highest score. The company scored on key parameters like ability to deliver on time, damage control of materials at warehouse and transit, consignment tracking facility and transparency in processes.

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Logica to deliver BI at Royal Mail (UK)

Logica has announced that it has won a 5-year contract with Post Office Limited, part of the Royal Mail Group, to install and support two centralised business intelligence systems. The systems are expected to go live in 2009.

The Post Office has a project underway to modernise its systems and services in an effort to be more responsive to market conditions and changing business needs, and it hopes that this deal will help support this project.

Logica will oversee the implementation of two new management products, Master Data Management (MDM) and Dynamic Intelligence Warehouse (DIW). These will replace two current life-expired systems.

According to Logica, MDM will contain all Post Office reference data, including office addresses and details of products sold by the Post Office, such as stamps and travel insurance.

The company says that DIW is a responsive data warehouse, which will store updated information about the numbers and types of products sold daily at post office branches and other outlets.

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24th UPU Congress: July 2008

International decision-makers will participate in a high-level debate on 25 July 2008 focusing on the theme “The postal sector, an essential component of the global economy”.
The conference will set the tone for 24th Universal Postal Congress, which opens in Geneva, Switzerland, on 23 July and lasts until 12 August 2008.
Three panel discussions on how postal services can work effectively in an era of globalization, the challenges and the new frontiers for the postal sector in an ever-changing world, and partnerships for the global supply chain will be held throughout the day.

“The general debate will be one of the highlights of Congress and particularly important, strategically, for the entire postal community. Indeed, it represents an opportunity for UPU members as well as postal stakeholders the world over to exchange insights on the future of the postal sector. The debate aims to confirm the sector’s appropriate positioning in view of the world’s economic reality, the new issues affecting the sector, and the UPU’s next four-year strategy,” says UPU Director General Edouard Dayan.

Journalist Muriel Siki, from the Télévision Suisse Romande, and Professor Matthias Finger, from Ecole Polytechnique Fédérale de Lausanne, will lead the round table discussions.
With two months to go before the 24th UPU Congress opens at the Geneva International Conference Centre, preparations for the event are going well. Some 1,500 delegates from the UPU’s 191 member countries are expected to attend the Congress, held only every four years. The international postal meeting will also draw hundreds of observers and participants from international organizations and stakeholders from the postal sector at large.

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Postcomm consults on repeating the suspension of Royal Mail’s bulk compensation scheme and adjustment to the ‘C’ factor to 2008/09

Royal Mail has asked Postcomm if it can suspend its bulk compensation scheme and adjust the C-factor for another year. These arrangements were first made for 2007/08 because industrial action made it difficult for Royal Mail to meet its quality of service targets, which would have triggered compensation payments to bulk mailers and reductions in future revenue. It now wants to repeat the scheme in 2008/09.

Postcomm published a consultation letter which seeks stakeholders’ views on Royal Mail’s request, which it has made on the basis that there may be further industrial action in the future.

Stakeholders are invited to respond to the letter by the 27 June 2008. Postcomm expects to make a decision by the end of July 2008.

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