Tag: Europe

DPD tests next-day express freight delivery in Czech Republic

Posted by | Dec 6, 2007 | |

DPD CZ has been selected as a pilot country within the DPD worldwide network to develop and implement B2B next day delivery of non-conveyable parcels up to 1000 kg. The service is a first within the DPD network.

The new service, branded DPD MAX, has been developed in response to growing demand for broader distribution services, the company said in a statement. Customers now benefit from using one company, one label, one invoice and one contact person for all logistic needs when shipping small as well as non-conveyable parcels of up 1,000kg.

“Our progress on the Czech market enabled the company to enter a new segment of distribution. This project is unique within the DPD world. The Czech Republic is a pilot country to develop and implement this solution,” said Daniel Mares, General Manager DPD CZ and Regional Manager GeoPost CEE. DPD CZ has set up a separate network of depots and hubs to handle the heavier freight pieces, added Oldrich Kalab, COO for the company.

DPD CZ was established in 1994, is a leading player in the Czech parcels market. In 2006, it increased revenues by 20 pct improved pre-tax profits by 50 pct and increased international parcel volumes by about 50 pct.

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Postcomm proposals aim to simplify Royal Mail's compensation schemes

Posted by | Dec 6, 2007 | |

Royal Mail’s current schemes are inconsistent and difficult for customers to understand.
Proposals aimed at simplifying current schemes to make them easier to use.
Postcomm proposes to remove bulk mail from the compensation scheme in April 2009.

Postcomm, the independent regulator for postal services, has outlined proposed changes to Royal Mail’s compensation schemes for lost, damaged and delayed mail to make them fairer and more suited to customer needs.

The regulator has conducted a public consultation and worked closely with Royal Mail and Postwatch to address concerns about the complexity of Royal Mail’s current compensation schemes for retail customers and some inconsistency in how they are applied.

Following this review, Postcomm is proposing to remove bulk mail from a regulated compensation scheme for delay. Competition for bulk mail customers has developed to a point where the regulator is proposing that it is more appropriate to move towards a market driven option allowing the growth of schemes which reflect the differing needs of large mailers.

Royal Mail’s retail customers should face less difficulty in pursuing their claims because, for retail mail that has been lost, damaged or delayed, the proposals aim to simplify and align:
– the processes for making a claim;
– the evidence required to support a claim; and
– the compensation payments themselves.

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Deutsche Post head under fire for selling shares at key moment

Posted by | Dec 6, 2007 | |

Deutsche Post Chairman Klaus Zumwinkel came under fire Thursday for selling share options after it became clear the German government would push through a minimum wage for the sector.

Economics Minister Michael Glos queried the timing of the sale in remarks to the mass-circulation Bild newspaper

Deutsche Post rejected the criticism, saying there were only restricted windows when board members could sell shares, and Zumwinkel had made use of one of them in a legitimate way.

Deutsche Post surrenders its monopoly on delivering letters in Germany at the end of the year. It has already surrendered its parcel monopoly as part of the privatization process that began in 1991.

Zumwinkel, who sold his share options on Monday, cashing in 4.73 million euros to make a profit of almost 100 per cent, has been a vigorous critic of the postal liberalization programme instituted by the European Union.

Presenting half-year results in August, he referred to an “unparalleled slashing of worker benefits” and accused the European Commission of creating “chaos” in the postal market.

Deutsche Post’s competitors in Germany were paying 40 per cent less than the starting pay at Deutsche Post. “A stop must be put to this,” he said.

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Decisions on Kent Post Office Branches Announced

Posted by | Dec 6, 2007 | |

Post Office Ltd today announced decisions on the future of Post Office® branches across Kent, following a six week public consultation ending on 12 November. Post Office® services will be provided through a network of 295 branches, which supports the national accessibility criteria introduced by the Government and ensures that 99 pct of the county’s population will either see no change to their existing branch or will remain within one mile (by road distance) of an alternative branch.

The plan confirmed today means that 56 branches will close in Kent, with the first closures scheduled to take place in January. These branches were detailed in the Area Plan proposal published on 2 October 2007.

Two branches originally proposed for closure – Cliff’s End in Ramsgate and Hawkhurst – will now remain open following a review of the issues raised during consultation and of factors relating to geography, the availability of local transport and access to alternative branches, local demographics and the impact on local economics.

At Cliff’s End, having taken into account local feedback, Post Office Ltd was concerned that alternative branches were not sufficiently easy to reach and that the viability of the branch’s retail business, which provided a critical service for the community, would be threatened. In Hawkshurst, further review during consultation demonstrated the difficulties that customers would face reaching an alternative branch further from the main shopping area of the village.

Additionally, as a result of the information provided during the six week public consultation process, improvements will be made to 18 branches in Kent to improve accessibility, particularly for customers with disabilities, or to increase capacity by providing additional counter positions.

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Postcomm proposals aim to simplify Royal Mail's compensationschemes

Posted by | Dec 6, 2007 | |

Postcomm has outlined proposed changes to Royal Mail’s compensation schemes for lost, damaged and delayed mail to make them fairer and more suited to customer needs.

The regulator has conducted a public consultation and worked closely with Royal Mail and Postwatch to address concerns about the complexity of Royal Mail’s current compensation schemes for retail customers and some inconsistency in how they are applied.

Following this review, Postcomm is proposing to remove bulk mail from a regulated compensation scheme for delay. Competition for bulk mail customers has developed to a point where the regulator is proposing that it is more appropriate to move towards a market driven option allowing the growth of schemes which reflect the differing needs of large mailers.

Royal Mail’s retail customers should face less difficulty in pursuing their claims because, for retail mail that has been lost, damaged or delayed, the proposals aim to simplify and align:

* the processes for making a claim;
* the evidence required to support a claim; and
* the compensation payments themselves.

Read More

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