Tag: Europe

UK Mail Awards 2007 winners announced

Once again top executives connected to the postal industry waited with bated breath on Tuesday night to see if their year’s hard work would be recognised and rewarded in front of 300 of their peers. The winners of the prestigious 2007 UK Mail Awards were announced at the annual gala dinner in London, attended by many of the leading representatives from the UK’s postal industry.

This was the fourth presentation ceremony of the Mail Awards, designed to recognise and reward best practice, across all parts of the industry. Entries were open to any UK-based postal operator, service provider or mailing agency. Presenting the awards at the Novotel London West, under eight different categories, was diving explorer and adventure journalist, Monty Halls.

All awards were selected by a distinguished panel of judges, independent of the sponsors and organisers, who met on Monday, the day before the ceremony itself, to determine the winning application from the many entries received in each category.

The winners of the UK Mail Awards 2007 are:

Corporate Social Responsibility – sponsored by Triangle
CitySprint for its Environmental Programme

Database Management – sponsored by Royal Mail
Datalytics for its EMAP Consumer Media (ECM) Subscription Retention project

Digital Print
WDMP for its Thomson Holidays – Anniversary Mailing

Downstream Access – sponsored by Royal Mail Wholesale
UK Mail

Innovation – sponsored by PA Consulting Group
Royal Mail for its Personalised Integrated Media (PIM) campaign powered by Sony DADC

Marketing Campaign – sponsored by Citipost
Royal Mail for its Stoplateness campaign

Mail Centre of the Year – sponsored by UK Mail
Bradford Mail Centre

Technology – sponsored by ME news
BFPO for its e-bluey technology

The organisers, Triangle, would like to publicly congratulate the winners, and also thank all the people and companies in the postal industry who entered, sponsored, judged and attended this year’s UK Mail Awards.

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Melissa Data Offers Free Service to Get Holiday Cards and Gifts Delivered on Time

Melissa Data, a data quality software and services provider, announced its free Internet-based Address LookUp search tool that is available for mailers who want to ensure timely delivery of cards, gifts and letters during the heavy holiday mailing season.

“Our lifestyles are busier than ever and the importance we place on holiday greetings has grown,” said Ray Melissa, president of Melissa Data. “It’s a once-in-a-year chance to share news about our families and to hear from loved ones – and the best way to make sure you connect this year is to verify addresses before you mail.”

Mailers can access the Address LookUp tool by visiting http://www.melissadata.com/lookups to verify addresses and ZIP® codes before sending holiday greetings and gifts. The tool will even add the correct ZIP + 4® code to the verified address for faster mail processing and delivery.

The Address LookUp is one of 30 different free LookUps available 24/7 from Melissa Data. The LookUps are so popular that more than 55,000 visitors use them every day. And during the holiday season the number of LookUp users triples.

Once addresses are verified, Melissa Data encourages users to plan for cut-off dates for holiday mailings.

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Intec signs pan-European data mediation deal with DHL

Intec, a global provider of business and operations support systems (BSS/OSS), has successfully completed the first phase of a pan-European convergent data mediation project at DHL, an express and logistics company.

As part of a long term agreement signed this year with DHL s parent holding company, Deutsche Post World Net, Intec has entered the non-telecom data mediation market in Europe by delivering an integrated solution to DHL.

The project combines the Intec Mediation platform with Intec CEMS (Centralised Error Management System), providing the courier company with a unified platform that can gather, process and distribute its shipping records in real-time, while also checking and identifying information errors that could potentially lead to revenue losses.

Intec informed that the first phase of the project has successfully concluded with DHL s operations in Belgium going live with the platform in August 2007.

DHL plans to roll out Intec s combined mediation and error management system across twenty-four other European countries by the end of the year. The server hosting the mediation platform is based at DHL s IT centre in the Czech Republic.

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Good performance for Swiss Post

In the first three quarters of 2007, Swiss Post generated Group profit of 699 million Swiss francs. This is an increase of 98 million francs year-on-year. Almost all units contributed to the good result, albeit to varying degrees.
In the first nine months of 2007, Swiss Post beat the previous year’s result by 16.3 pct. As at 30 September 2007 Group profit came to CHF 699 million (2006: CHF 601 million). Almost all segments at Swiss Post contributed to the profit, albeit to varying degrees.
Compared with 2006, operating income rose by CHF 675 million (11.9%) to CHF 6,334 million. PostFinance, PostLogistics, Swiss Post International and New Business (MailSource and GHP Group) contributed to the growth in earnings. The share of New Business in the operating income rose from 3.1% to 7%. The effect of acquisitions on operating income amounted to 249 million francs. At CHF 415 million, investments, which mainly went into the new letter centres, were generally above the previous year’s level (CHF 318 million) and were completely financed by Swiss Post’s own funds.

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Competition in UK starting to benefit smaller businesses

Research commissioned by Postcomm, the independent regulator for postal services, has found the benefits that large mailers have been experiencing since the market was opened have now started to slowly spread to smaller businesses. However, much more progress is needed and the challenge posed by growing alternatives to mail confirms the need for mail operators to continue to pursue greater innovation.

The market research, which forms part of Postcomm’s latest annual Business Customer Survey, revealed:
Although Royal Mail remains the dominant operator, one in five small and medium mailers and more than a third of large mailers are using more than one mail provider;
one in five respondents have explored alternatives to mail and have moved some of their mail to other media in the past 12 months which confirms the need for all postal operators to place more emphasis on customer service and innovation; and more than half of respondents agreed that competition has improved choice and more than a third believe competition has improved Royal Mail’s quality of service.

Also published today is Postcomm’s annual Competitive Market Review (CMR), which looks at factors affecting competition in the postal sector. Key findings of the CMR included:
– mail volumes were 2 per cent down on last year but there are indications that direct mail is growing in sectors such as building societies, charity, and health;
– end-to-end competition has declined by four million items and stands at less than one per cent of total mail volume, but mail volumes collected by ‘access’ operators and delivered by Royal Mail have more than doubled and now represent 19 per cent of revenue-derived mail volumes.

Both documents were launched at the UK Mail Show.

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