Tag: Europe

City Sprint acquires Axa courier express ltd

Posted by | Oct 15, 2007 | |

CitySprint is part of the Courier and Passenger Transport Group, which also comprises WestOne Cars and Burgundy Cars. The Group has achieved an average compound growth rate of 10 per cent per annum in the past 5 years and has annualised revenues of GBP 70 million.

Like CitySprint, Axa provides SameDay Courier services to businesses in and around the Heathrow area. Over a period of twenty-five years, Axa has forged a large and satisfied customer base, comprised mainly of freight forwarders. This acquisition by CitySprint will mean that the Axa Courier Express Ltd name and brand will be discontinued.

CitySprint has been providing courier services to a broad range of local companies in and around the area for over ten years. It’s customers benefit from a ServiceCentre team with unmatched experience of the courier industry and a depth of local knowledge – something that Axa’s customers will now benefit from.

CitySprint operates the largest GPS enabled On Demand Courier Fleet in Europe, which means that its customers can benefit from real-time information at the touch of a button. Through CourierLocator, CitySprint offers complete transparency to its customers giving them the up-to-the minute map location of the courier doing their SameDay Courier job. This information is available to view before collection, during the journey and up until the point of delivery. CitySprint’s customers can also share this information with the recipient by emailing them a hyperlink to CourierLocator. CitySprint customers may receive email and/or SMS notifications as to the progress of their jobs and access time stamped job audits as well as electronic proof of delivery.

CitySprint combines a national infrastructure, comprising of 30+ ServiceCentres across the UK, which provides local support with the scale and resource of a national company enabling it to provide levels of service unmatched by many of its competitors.

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Royal Mail begins ad agency review

Posted by | Oct 15, 2007 | |

The Royal Mail has launched a multimillion pound statutory review of its brand strategy, advertising and direct marketing agency roster.

Current incumbents Abbott Mead Vickers.BBDO (above-the-line), Wolff Olins (branding) and Proximity (DM) will all be invited to repitch for the four-year contracts.

The review is being led by Tom Hings, director of brand marketing at Royal Mail, and comes amid the company’s very public disputes with the Communications Workers Union over plans to modernise operations.

National postal strikes were officially stopped last week but talks continue over pay, pensions, job cuts and working practices.

Last week, the Direct Marketing Association announced plans to significantly reduce the wastage from direct mail in response to a report by the Environment Council into stemming the tide of ‘junk mail’.

The company is facing stiff competition from other postal carriers and the growing reach of digital, resulting in its first financial loss in six years in August.

Royal Mail awarded its GBP 18 million media planning and buying business to OMD in April, after a two-way shoot-out with 10 year incumbent Carat.

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The new bank in the post office: P.S.K. turns into PSK BANK

Posted by | Oct 15, 2007 | |

P.S.K. has now assumed a new role as a separate brand within the context of the new positioning of BAWAG P.S.K. The new addition to the company name, using the word “Bank”, underlines the core competence of PSK Bank in the banking business. As a result, PSK Bank has become “the bank in the post office“, offering a maximum level of comfort and ease of use to private customers. The new strategy and advertising approach of PSK Bank will be presented today in the newly designed post office in Vienna, Fleischmarkt 19.

In order to more effectively fulfill customer demands, the PSK BANK has set new priorities for its future operations, which will be supported by its business strategy, a new logo, newly designed branch offices and innovative products. The clear-cut strategic goal of the new BAWAG PSK in Austria is to concentrate on business with private customers.

Due to its extensive network of branch offices, Austrian Post represents one of the most important distribution channels for the banking products provided by BAWAG PSK. As a result of the new positioning of PSK BANK, the sale of banking products is being expanded to become a core competency of the post offices. “The distribution of financial products and services comprises 25% of total revenues achieved in our branches, thus contributing to the successful business development of our branch network. In the upcoming years, we are striving for a solid growth path of 7% – 7.5%”, says Herbert Götz, Member of the Management Board of Austrian Post with responsibility for its Branch Network Division.

The level of consulting competence in the post offices will be expanded by mg additional financial consultants available for customer services, as well as by expanding the professional training and continuing education of employees in the banking segment. By the end of 2007, the total number of financial consultants will rise from 150 to 650. In Vienna alone, an additional 50 financial advisors will provide advisory services on financial products. In rural areas, a total of 100 mobile consultants will each be responsible for supporting several smaller-sized post offices simultaneously in providing high quality banking products and services. Moreover, approximately 200 service centres will be established and successively modernised.

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Neopost wins two Royal Mail Group Awards

Posted by | Oct 15, 2007 | |

Neopost Limited wins Best Vendor Overall Award and the Winning Together Award by the Royal Mail Group at the Group’s annual vendor awards

Neopost is delighted to announce that it has been honoured with two awards by the Royal Mail Group at Royal Mails annual vendor awards; The Best Vendor Overall Award and The Winning Together Award. The awards are presented to companies which have delivered a particularly high level of service to Royal Mail Group (RMG) or to companies which have helped RMG deliver on its key business objectives.

Beating a number of other companies to the awards – RMG has an extensive vendor base to support its operations, spending more than GBP 2 billion a year on goods and services – Neopost was presented with each award at RMG’s annual vendor event, an event which brings together their top suppliers to hear about the company’s future plans and business opportunities.

Neopost Limited has been working particularly closely with Parcelforce Worldwide for the last 4 years. It is integral to the successful operation of online ordering, supplying a booking system which enables customers to book shipments over the internet. The system is used by thousands of customers and accounts for over 60% of Parcelforce volume. Neopost also provides an IT infrastructure to manage the flow of data between customers, Parcelforce Worldwide partners and Parcelforce Worldwide. Recently it developed a new service to manage tracking information for Parcelforce Worldwide.

Best Vendor Overall is an award given to the vendor that has continually provided excellent delivery to Royal Mail Group.

This award recognises a company that has developed a highly effective partnership with Royal Mail Group and has strong relationships with the different elements of its business, in particular Parcelforce Worldwide and Royal Mail. The award winner is an innovator and partner to Royal Mail Group, and is always looking to develop new systems which will help make the business more efficient.

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Maltapost workers return to sender

Posted by | Oct 14, 2007 | |

Job security is the name of the game for 120 of the 150 Maltapost employees who are entitled to take advantage of a scheme to return to the civil service.

The employees took the decision after Cabinet last month approved the transfer of 25 per cent of the government’s shares in Maltapost to Lombard Bank in a Lm1.2 million (€2.8 million) deal.

Lombard becomes the company’s majority shareholder with a 60 per cent stake, though the government has made it clear it intends to completely privatise Maltapost.

Maltapost employees who formed part of the Posts Department before 1995 have the right to return to the civil service under the terms of the 1996 agreement for public sector workers affected by privatisations. Maltapost has a total of 550 workers.

Union Haddiema Maghqudin president Gejtu Tanti is not surprised at the number of workers who decided to return to the public service.

Postal workers have passed through a turbulent period in the past 12 years – the postal department was turned into Posta Ltd in the mid 1990s before it was closed down and workers temporarily shifted to the Office of the Postmaster.

When Maltapost was born through partial privatisation, around 100 workers decided to return to State employment.

Mr Tanti said the company will now have to make a fresh call for applications, and he insisted that Maltapost was not overstaffed.

However, the UHM president believes Maltapost is now in good hands.

“With the constant improvements in IT, it’s an uphill struggle for all postal companies to do well, but I believe Maltapost will be stronger financially with a reputable bank like Lombard at the helm.”

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