Tag: Europe

TNT's Very Important Hi-Tech Contract Powers Up

Posted by | Sep 5, 2007 | |

biggest IT distribution companies to ensure the speedy delivery of thousands of PC components and software products to hundreds of High Street retailers and PC builders.
TNT’s latest deal with VIP Computers, for an undisclosed fee, is the start of a close partnership between the two companies to ensure seamless service to VIP’s customers.

The contract will also include a small number of international deliveries, where the 56-bay TNT depot at Liverpool John Lennon Airport will be utilized. The depot currently handles more than half a million deliveries on the international side of the business each year.

John Peden, Strategic Account Manager, TNT Technology Express, said:” We’ve tried as much as possible to integrate with VIP IT systems to provide a seamless, real-time information exchange between their systems and ours (based on world standard XML technology).

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NYK opens Wellingborough site

Posted by | Sep 5, 2007 | |

NYK Logistics has opened a 330,000 sq ft distribution centre in Wellingborough to house its operations for a major customer.

It has invested GBP 1 million in the former Somerfield distribution centre.

Some 5,000 pallets of the customer’s product have been transferred from NYK’s Grange Park site in Northampton to Wellingborough. 110 NYK staff from Grange Park have also been transferred to the new site.

The existing operation will occupy about 70 per cent of the site and work on the second phase, which will provide a further 85,000 sq ft of speculative warehousing space is scheduled for completion in November 2007.

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TNT guilty of false advertising claims against Royal Mail

Posted by | Sep 5, 2007 | |

complaint about a TNT magazine insert that portrayed its service as the cheaper, more convenient alternative.

The front of the insert said: “100 pct Reliability 20 pct Savings 0 pct Hassle – See what you’re missing”. The reverse side said: “Discover our irresistible rates, faster service and ease of use when you make the switch to TNT Post – the UK’s leading competitor to Royal Mail… See how much you could SAVE with this simple savings calculator chart.”

The chart displayed savings per annum achieved when using the TNT service to post a stated number of items per day. Below the chart the text stated: “Prices are for TNT Post’s PremierSort Flex service and compared to Royal Mail 1st Class.”

In its complaint to the Advertising Standards Authority, Royal Mail argued that the comparison was misleading and unfair because it compared TNT’s two- to three-day delivery service with its next-day service.

TNT Post said that the comparison was transparent, specific and was neither unfair nor misleading. It said its postal service competed with several different Royal Mail services and said that a comparison of its two- to three-day services with Royal Mail’s first and second-class services was valid because it enabled customers to make an informed choice.

But the Advertising Standards Authority ruled that although TNT had included the disclaimer stating that prices were for its PremierSort Flexservice, many readers would be unaware that the service had a two- to three-day delivery period. The ASA reviewed further comparisons between the two companies found on the insert about savings, delivery time and reliability and ruled they were likely to mislead because the exact context of the comparisons was not made clear, in relation to distinctions between Royal Mail’s first- and second-class post.

The cASA upheld the complaint and told TNT to ensure that the basis of any future comparisons was prominently stated in the body copy of the ad.

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Royal Mail: Statistics on mail thefts

Posted by | Sep 5, 2007 | |

The Information Commissioner, Richard Thomas, has ruled under the Freedom of Information Act that Royal Mail must disclose statistics on the number of thefts from private vehicles being used to deliver mail.

The complainant made a request to Royal Mail concerning the organization’s use of private vehicles to deliver mail. The complainant also requested statistics concerning the theft of mail from private vehicles when being used to deliver mail. Royal Mail did release some of the requested information on the use of private vehicles, but argued that by raising awareness that private vehicles are being used for mail delivery, the disclosure of statistics on thefts would increase the likelihood of these vehicles becoming targets for criminals. In his decision, the Information Commissioner considered whether releasing the statistics on thefts from private vehicles would prejudice the prevention or detection of crime or interfere in any Royal Mail investigation.

The Information Commissioner decided that disclosure of the statistics would not prejudice, or be likely to prejudice, the prevention or detection of crime. The Information Commissioner considers that disclosure of the information would enhance the public’s understanding of the risks of delivering mail by this method and their ability to assess Royal Mail’s performance. These are matters of public interest.

Royal Mail must now disclose the withheld information within 35 calendar days of the ruling. In his decision, the Information Commissioner criticised Royal Mail for failing to respond to the complainant within the statutory deadline.
Either party has the right to appeal against this Decision Notice to the Information Tribunal.

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Kuehne + Nagel opens midlands distribution centre

Posted by | Sep 5, 2007 | |

KN Drinks Logistics has open-ed a new regional distribution centre near Birmingham. The shared-user facility at Hams Hall includes a 14,524 sq m warehouse and 1,152 sq m of office space. The company expects to handle an average of 19,000 pallets a month at the site, rising to 28,000 pallets at peak times. Peter Ulber, parent company Kuehne + Nagel’s North West Europe chief executive, says: “Our recent success in acquiring significant new contracts through KN Drinks Logistics has prompted the decision to invest in a new facility.

“Both existing and future customers will benefit from the increased capacity within the network and we will be continuing to invest in the development of our dedicated service offering to this market. Our aim is to be recognized as the first-choice logistics provider to the drinks industry.” Operations carried out at Hams Hall include receiving goods, picking, goods dis-patch, bulk and racked temperature-controlled storage, bulk ambient storage and handling of imports.

A combination of both Anheuser-Busch and Scottish and Newcastle products are handled. There is also additional capacity for potential future customers. Earlier this year, KN took over the Anheuser-Busch drinks distribution contract from Bibby Distribution. Brands include Budweiser, Michelob and Harbin.

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