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Royal Mail: Business as Usual
According to Royal Mail’s payroll figures, 80 per cent of Royal Mail’s workforce was working as normal last Friday (26th July) and collections and deliveries are taking place as usual throughout the UK.
12 mail centres – the large sites where mail is processed before being sent to delivery offices – are working normally throughout today, including sites in Belfast, Southend, Liverpool, Carlisle, Peterborough, Glasgow, Hull, Aberdeen, Gloucester, Portsmouth, Crewe and Gatwick. Large numbers of colleagues have also reported to work at the remaining 59 centres and are working alongside management volunteers. No mail centers are expected to be closed.
A spokesman for Royal Mail said:” We are grateful to everyone who has chosen to work as normal and to get the mail to our customers as quickly as possible in spite of the Communication Workers Union call for industrial action.”
“The union’s publicly stated aim of causing maximum damage to Royal Mail, and therefore its customers, is completely at odds with its claim to support the postal service. Strike action will inevitably drive customers away from Royal Mail to rival operators and to the internet.”
Royal Mail says it remains “ready to meet the union leadership yet again at any time to explain its position and the tough reality of the completely open marketplace in which we now operate.”
Read MoreHayPost announces Management change and focuses on global growth
HayPost, the National Postal Operator of the Republic of Armenia announced management changes in effect as of today.
Based on his pivotal role in revitalizing the company, Hans Boon has been appointed the new General Director of HayPost. As the current General Director, Mr. Boon will lead the company to become more commercial, more transparent and increasingly financially accountable. “We are aiming to raise our standards with the purpose to increase HayPost’s quality and efficiency both locally and internationally,” stated Hans Boon during the HayPost Shareholder’s meeting earlier today.
As part of the new management change, Hans Boon has established a new team and delegated the following people as Deputy General Directors (DGD): Mr. Gevorg Nalbandyan, DGD Special Projects; Mr. Hayk Avagyan, DGD Financial Operations; Mr. Arman Khachaturyan, DGD Corporate Development; Mr. Kirk Odabashian, DGD Real Estate Management and Operational Support; Ms. Lara Tcholakian, DGD International Affairs; Mr. Mikayel Grigoryan, DGD Banking Operations; Mr. Micha Dalen Gilhuys, DGD Postal Operations, and; Mr. Arsen Hovhannisyan, DGD Commercial Operations.
Hans Boon and his new team will be modernizing the Armenian postal system with the objective to increase the company’s performance with the implementation of new services and new products, as well as the establishment of a specialized Post Bank.
Read MoreCity Link named "UK Courier Company of 2007"
Reliability of service and excellent customer satisfaction gains City Link the prestigious title of “UK Courier Company 2007”, following an independent review of the industry conducted by the Institute of Transport Management.
City Link has been awarded the prestigious title of ‘UK Courier Company 2007’ in an independent review of the industry conducted by the Institute of Transport Management.
Commenting on the award, Patrick Sheedy, Media and PR Director for the Institute of Transport Management said: ‘City Link’s key competitive advantage lies in the strong emphasis it places on the reliability of its service and the satisfaction of its customers.’
‘City Link employs a total quality management approach across its business and utilizes innovative processes to ensure excellent standards of customer care, resulting in the highest customer satisfaction levels in the industry.’
‘This award shows that the priority we have given to improving network efficiency and customer satisfaction has made a fundamental difference to how we operate and is key to the way we differentiate ourselves from our competitors across the industry.’
‘This achievement reflects the hard work and commitment of all our colleagues across the UK. Putting the customer first is our number one priority and we aim to meet even higher standards next year and beyond.’
Read MoreCity Link's Strategic Sales team won the "International Sales Change Management Award" at the National Sales Awards
Award winning courier company, City Link, has been decorated with yet another accolade, this time acknowledging its best practice approach to change management.
The team at City Link received the ‘International Sales Change Management Award’ at the National Sales Awards this month in recognition of the City Link Strategic Sales team’s success during a period of significant change for the company which included the centralization of the sales function and the company’s franchise buy-back.
Strategy & Marketing Director Kriss Cocomazzi said: “The National Sales Awards programme recognizes best practice in the professional sales industry and we were up against some fierce competition. The award shows the priority we have given to improving our strategic sales activity and becoming more customer focused during a period of significant change.”
“We want to be known as the carrier of choice for high value services and customer partnerships. Receiving this award is further evidence that we are going about meeting our objectives in the right way.”
In 2006 the premium next-day delivery company was awarded the prestigious title of ‘UK Courier Company 2007’ in an independent review of the industry conducted by the Institute of Transport Management.
This is City Link’s first award since joining with Target Express to form the UK’s premier express delivery company specializing in next-day deliveries across the UK and Ireland as well as international deliveries to over 200 countries worldwide.
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