Tag: Europe

Spain's Seur to invest EUR 270 million by 2010

Posted by | Jun 13, 2007 | |

Seur, partly owned by France’s GeoPost (La Poste), is to invest EUR 270 million in new technology and a new corporate image over the next three years.

President Manuel Valle told the Cinco Días business newspaper in Spain that the company’s vehicles, franchises, uniforms would be given a brand new look; over EUR 70 million would be invested in IT systems and another EUR 50 million improving mail technology.

Seur would grow by about 10 pct this year, said Valle, having had a strong first four months of the year (EUR 200 million of revenues from January to end April). “The image we want to create is one that is modern and trustworthy. And technology is one of the pillars of our business,” he is quoted as saying by the newspaper.

Seur has 85 franchises in Spain and 300 other sales points.

Earlier this year, GeoPost, La Poste’s international express subsidiary, raised its stake in Spain’s Seur group to almost 20 pct through their joint venture, Seur-GeoPost, buying Seur’s Santander franchise. It owns 60 pct of the joint venture.

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ARCEP launches a public consultation on what information postal service users need and expect about universal service quality

Posted by | Jun 13, 2007 | |

One of ARCEP’s missions is to monitor proper provision of the universal postal service.

This entails ensuring that the service delivered by La Poste – the operator designated by law as the universal postal service provider – is of satisfactory quality, and that postal service users have all the information they need about it. Details of the various basic components of universal service quality are now available on La Poste’s website:

laposte-portail.cvf.fr/groupe_poste_nous_connaitre_service_universel_postal_16.html.

ARCEP is acting to maximize user benefit by launching a public consultation about any needs and expectations they may have in this area. The aim is to ascertain whether the information currently published by La Poste is satisfactory or whether further data should be provided.

ARCEP therefore wishes to collect suggestions from postal service users and the associations representing them about:

areas on which it might be expedient to publish information;
how often and in what form this information should be published.
Depending on the consultation findings, ARCEP will consider with La Poste the technical and economic practicability of providing fresh information on these topics so as to obtain a comprehensive set of indicators that usefully supplements the existing universal service road map.

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On-the-move Canadians can change their address online at smartmoves

Posted by | Jun 13, 2007 | |

Canada Post handled more than 290,000 change of address requests for Quebec in 2005 and more than 302,000 in 2006.

With more than 116 million items a year redirected throughout Canada, Canada Post, through its change of address service, provides an affordable service that is among the most reliable.

It is well known that the months of June and July are a feverish period punctuated by many moves for people in Quebec. Between boxes, moving out, renovations, decorating and moving in, you want to make sure that your regular mail and even your occasional mail (financial statements, license renewals, memberships or subscriptions, annual reports and product recall notices) are delivered.

Before moving, the person can go into one of the Canadian Post outlets to fill out a Change of Address Notification.

The online change of address service is accessible 24 hours a day, seven days a week. The Smartmoves TM program (www.smartmoves.ca) will provide an user-friendly checklist. Is is also possible to send virtual cards free to friends and family to notify them of the new address.

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EU delays postal service shakeup

Posted by | Jun 13, 2007 | |

The result is more important than the speed of the liberalisation, the German EU presidency has said, signalling that some EU member states will get more time to open up the postal services market than the 2009 deadline proposed by the European Commission.

Berlin had aimed to wrap up the talks on the postal plan by July, when Portugal takes over the EU’s chair, but the meeting of transport and telecommunication ministers in Luxembourg on Thursday (7 June) highlighted severe opposition in around 10 countries, such as France and Poland.

The new emerging timetable looks likely to list different dates for different countries, with the latest deadlines mooted between 2012 and 2013, according to observers.

Speaking to journalists after the debate, the German minister for economy, Michael Glos, tried to play down the differences, pointing out “There is some tension but I get the impression that there’s awareness that it [liberalisation] will be in favour of competition and European consumers.”

But it was precisely the potential consequences of competition for both postal workers and consumers in remote areas that the opponents of the 2009 plan cited as their main reason for rejecting it.

Mr Glos maintained that no country wanted to “derail the process” but he suggested that the compromise plan to be worked out by the German presidency and taken up by Portugal will propose that countries can “proceed at different speed.”

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