Tag: Europe

Spring's position regarding ‘scam’ mailings in the UK

Spring takes very seriously any concerns about the content of mail but as we have no powers to act as a censor, we work closely with the Advertising Standards Authority (ASA) and the Office of Fair Trading (OFT) to identify scam mail and, where necessary, cancel contracts – to date we have cancelled 13 contracts.

It is just not possible to identify scam mail even when the mail is sent in transparent wrapping. A recent mailing claimed to be an example of scam mail was subject to legal action brought against the sender by the OFT. The judge ruled that the mailings were not illegal or scams and ordered the OFT to pay all legal costs.

We allow our customers to use Spring’s UK address when they have no UK address of their own. This is standard practice for all overseas mail and is provided purely to enable undeliverable or response items to be returned to the sender. It does not mean that the mail originates from this address or that the staff in Spring’s UK office are responsible for it.

We do work with the ASA and the OFT to combat the issue of scam mailings and we are the only international mail services provider to have signed an Information Sharing Protocol with the OFT.

Scam mail is a problem that is damaging not just to consumers but everyone involved in our industry. Our future is dependent on a healthy direct mail sector and this is why we constantly review the processes that we have in place to combat the issue.

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Postal union urges halt in Whitehall switch to private sector

The UK government has been urged to stop Whitehall departments switching to Royal Mail competitors for their postal services, after the Department for Work and Pensions signed a deal with a private operator to handle its bulk mailings. The Communications Workers’ Union said it was disappointed that government departments were considering using private contractors at a time when the Department of Trade and Industry was still mulling its investment plans for the state-owned postal service. The DWP said the decision to put the work to tender reflected its need to make savings and followed the recommendations of the National Audit Office.

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transPARK enters into partnership with Deutsche Post World Net (DPWN)

Dubai Industrial City’s proximity to Jebel Ali Port – the world’s third largest re-export hub – and Dubai Central – the largest airport in the world – will allow transPARK to deliver a flexible range of multi-model supply chain services from DHL, Danzas and Exel, including freight, warehousing, distribution, consulting and express delivery, to manufacturers located within Dubai Industrial City and the region.
David Christmas, representing DPWN, said, ‘This is an excellent opportunity to work alongside transPARK, and offer our full range of services to support what is a huge industrial project. Dubai Industrial City is a member of Tatweer, which is a group that has a wide portfolio of projects in the healthcare, energy and entertainment sectors. We are extremely pleased to be associated with the Group.’
As one of the largest logistics providers in the region, transPARK will help companies reduce costs by lowering their inventory levels and warehousing requirements whilst, at the same time, enhancing sales revenues through improved service levels.

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Business Post delivers key deal

Business Post shares gained more than 4pc yesterday after the mail and parcel delivery group won the first postal services contract the Government has put out to tender.

The shares closed 18 higher at 439p following the pounds 12m deal with the Department for Work and Pensions (DWP). Guy Buswell, chief executive, said: “We expect other departments to follow suit.”

The DWP’s decision will come as a blow to Royal Mail as private sector competitors make further inroads into its market. Business Post is its largest rival with more than 4pc of the market, delivering over 100m items a month.

Including the 14 other licence holders, Royal Mail has lost 10pc of its business since the process of deregulation began almost three years ago. A recent National Audit Office report estimated that the Government could save pounds 31m annually from more efficient postal services.

UK Mail, Business Post’s mail division, started delivering letters in May 2004. It now has revenues of pounds 40.4m – about 15pc of group turnover – and profits of pounds 3.2m.

DWP will be UK Mail’s largest contract by revenue. By volume, the biggest is NatWest owner Royal Bank of Scotland – the largest mailer in the country.

Business Post competes with Royal Mail on price and service. It does not offer an overnight delivery but guarantees a two-day service cheaper than second class.

It also picks up mail as late as 8pm and tracks all packages. It does not offer end-to-end delivery, but pays Royal Mail about 13p an item as the “access price” for final mile delivery by postmen.

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Bosnia Serb Republic Letter Deliveries Up 22 Pct in Jan-Nov 2006

The number of delivered letters in Bosnia’s Serb Republic amounted to 16.62 million from January to November 2006, a rise of 22 pct year-on-year, data released by the Serb Republic’s Statistics Office showed.

In the first eleven months of 2005 the number of delivered letters in the country was slightly over 13.62 million.

The number of parcel deliveries marked a growth of 24.4 pct to 136,120 from 109,463, while the number of delivered telegrams dropped by 32.4 pct to 45,633 from 67,538.

The postal services company of Bosnia’s Serb Republic, Preduzece Za Postanski Saobracaj Republike Srpske (Srpske Poste), recorded a total 1.739 million letter post deliveries in November 2006, up from 1.336 million a year earlier.

The number of delivered parcels decreased to 12,154 in November 2006 from 13,772 in November 2005, while the number of delivered telegrams slumped to 3,091 from 6,725.

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