Tag: Europe

Security further enhanced by video monitoring

Posted by | Dec 6, 2006 | |

The trans-o-flex Group has introduced a video monitoring system at its network locations in Germany, aiming to further increase the security of the goods it transports. Specialised cameras made by Mobotix have been installed. They monitor certain handling zones at the sites operated by the trans-o-flex system partners and register at all times which goods are moved where, and when. “By integrating this system we are again reinforcing our preventive security structure,” says Werner Haas, Managing Director of trans-o-flex IT Service GmbH. The high-quality recordings made by the Mobotix system, combined with the intelligent positioning of the cameras, significantly raise the stakes for potential wrongdoers and assist the clarification process in cases of theft or damage. “Along with our existing security precautions, the camera technology is a primary element of the trans-o-flex security programme,” adds Haas.

Installation in one month, flexible extension planned
“Within a month, we had installed the Mobotix D10 cameras at trans-o-flex throughout Germany and taken them into service,” explains Markus Grünwald, Managing Director of the Mobotix system partner Uniserve GmbH. “That was only possible thanks to the flexible and uncomplicated integration of the Mobotix cameras into the company’s network.” The picture material generated by the cameras is stored locally in NAS (network attached storage) servers at the network locations. The administration, maintenance and evaluation of the cameras, on the other hand, is centralized. This is helped by incident-controlled recording: camera recording is only activated when there is movement within the pre-defined picture frames. This means that there is no superfluous recording, reducing the time and effort required for evaluation and placing less burden on the data network.
“The Mobotix system enables us to keep a detailed visual record of the goods we handle on behalf of our customers, on an as-needed basis. The flexible scalability means we can easily extend the camera coverage to further sites,” concludes Werner Haas. “We are also planning to use additional cameras in future to monitor the access ways to and from our sites.”

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TNT creates Worldwide Coverage for Economy Express

Posted by | Dec 5, 2006 | |

TNT Express today announced it has extended its Economy Express product offering to cover all countries worldwide from Europe.

This expansion complements TNT Express’ focus on globalising its express product offering and further strengthening network capabilities with the extension of Economy Express (from Europe) to an additional 150 destination countries worldwide.

Economy Express through the combined usage of TNT’s Express Road Network and air network capabilities offers customers an economical alternative for their less urgent shipments.

Customers will experience ease of use and reliability when shipping with Economy Express to the new destinations. Transit times for this day definite service are typically 1-3 days longer TNT Global Express. Shipments may contain items up to 30kg with a total maximum consignment weight of 500 kilos.

Marie-Christine Lombard, Group Managing Director of TNT’s Express division said: “I am proud that TNT Express is the first Express company in the world that is able to offer Economy Express to worldwide destinations. By using a combination of the Express Road Network and the air network we can now offer greater service flexibility and extended market coverage to customers for the new destinations. We are excited that our customers now have the choice between Economy Express and Global Express when assessing their shipping requirements.”

The expansion of Economy Express coverage will continue in 2007 with the extension of the product offering from/to other regions as well as offering Economy Express inbound to Europe, where this is currently not offered.

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DHL among the best regional contact centres

Posted by | Dec 5, 2006 | |

DHL won the Bronze Award for “Best Contact Centre of the Year (Under 50 Seats)” at the Regional Contact Centre Awards 2006 held in Singapore recently. The annual awards ceremony was organised by the Contact Centre Association of Singapore (CCAS) and represented joint associations of contact centres in China, Hong Kong, Malaysia and Singapore. DHL was also presented the “Best Contact Centre Below 50 Seats” award in 2006 and in 2004 by the Contact Centre Association of Malaysia (CCAM) as well as the Asia Pacific Merit Achievement and CS Excellent Award, the company said in a statement here today. Country manager, DHL Express Malaysia, Sam Leong said DHL was very delighted that the company had once again been acknowledged as one of the most outstanding contact centres in the region. “This accolade reaffirms our commitment to provide excellent customer service and underlining DHL Malaysia’s contribution to its overall operations in Asia Pacific,” he added. The DHL Contact Centre is part of the DHL Express Customer Service team that operates 24 hours a day to support DHL Express Malaysia customers.

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The 'Big Orange's' Green Revolution

Posted by | Dec 5, 2006 | |

TNT has today taken a major step forward in its efforts to make the planet greener and cleaner.

TNT Express and TNT Logistics, in partnership with Smith Electric Vehicles, has unveiled the world’s first high performance 7.5-tonne zero emission electric vehicle, due to go into service in London.

Two TNT vehicles, both ‘Newton’ models, will be the first ever in their class that can compete with their diesel equivalents – but without the polluting effects of ‘controlled’ (i.e. nitrogen oxide and particulate matter) and CO2 emissions.

TNT’s vehicle will operate from the company’s Barking depot, while the TNT Logistics model will be based at its Starbucks operation in Basildon, Essex.

If the green trial proves successful, TNT will consider adding 200 other zero emission vehicles to its fleet to serve in other urban locations in the UK. This would result in significantly reduced controlled and CO2 emissions and consolidate TNT’s position at the top of the ‘green league’ in the transportation sector.

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Ochoa invests EUR 50 million in new Spain facilities

Posted by | Dec 5, 2006 | |

Ochoa invests in new facilities Spanish parcel and freight operator, Transportes Ochoa, is taking its investment in new facilities to more than EUR 50 million over the past three years by opening new hubs in northern Spain.

The Zaragoza-based company, which distributes in Spain, Portugal and France and has revenues of over EUR 80 million a year, is one of Iberia’s largest parcel distribution companies and is in the throes of expansion, opening 18 new installations since 2004.

Now Ochoa has announced it will invest EUR 20 million in a new 24,000 sqm hub in Cendea de Galar, near Pamplona, another of 11,000 sqm at Erandio, increasing capacity in the Bilbao region, and a 7,000 sqm terminal in Vitoria.

The company opened a EUR 2.2 million, 6,800 sqm facility at Vigo this week, taking the number of centers it has on the Iberian Peninsula to 61.

During the course of this year, it has also inaugurated new installations in Zaragoza, Castellón and Tarragona in Spain, and Arrifana and Evora in Portugal, and started work on others in the Spanish towns of Albacete, Almería, Salamanca and Sagunto.

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