Tag: Europe

Pall-Ex signs up two new members

Posted by | Nov 27, 2006 | |

Pall-Ex is set to strengthen its network further in Northern Ireland following the appointment of County Antrim-based Reid Transport, one of Northern Ireland’s leading logistics companies.

Established in 1980, Reid is located in a 125,000 sq.ft purpose-built logistics centre outside Ballymena. The company operates a fleet of more than 300 vehicles, ranging from 18-ton rigids to full articulated combinations.

Reid was specifically chosen as a Pall-Ex member because of its location close to Northern Ireland’s motorway network and ports, and its reputation for quality.

The Pall-Ex network in the Republic of Ireland is also set to expand following the appointment of new member, Dublin-based Ace Express.

Established in 1988, Ace Express is the country’s number one pallet network with a 250,000 sq.ft site in Lusk, Dublin. Ace Express operates in all 32 Irish Counties.

Read More

Two-thirds of retailers missing out on Christmas customers by not trading online

Posted by | Nov 27, 2006 | |

Research from Barclaycard Business shows that two out of three retailers in the UK are missing out on much needed Christmas business by not setting up a website and trading online.

The research found that 69 per cent of retailers questioned do not currently trade online and are missing out on lucrative Christmas sales as millions of shoppers shun the high street to shop online.

The research comes from the first Barclaycard Business Retail in Detail Survey; an annual survey of more than 1,000 retailers across the country. The aim of this new survey is to build a comprehensive picture of the nation’s high street and to gauge the views of retail owners in the UK today.

The survey by Barclaycard Business gives an insight into the potential benefits to a retailer of trading online. The research has found that of those retailers who were able to accept business over the Internet, nearly two-thirds (63 per cent) had seen an increase in their business over the last 12 months.

Read More

Kuehne+Nagel acquires HSBC Export Services

Posted by | Nov 27, 2006 | |

Kuehne+Nagel will acquire the book of business of HSBC Bank’s Export Services division, effective December 1, 2006, for an undisclosed purchase price
The deal gives K+N access to a significant export-oriented customer portfolio.

The Coventry-based HSBC Export Services specialises in export documentation and credit management as well as seafreight and roadfreight. With expertise in outsourced documentation services, the new business ideally complements K+N’s existing export offerings for FCL, LCL and European road services.

K+N chief executive – North West Europe, Peter Ulber, said that the acquisition is a perfect strategic fit for K+N in the UK, and is consistent with the company’s strategy of acquiring businesses that bring value both to K+N and its customers.

HSBC Export Services centre manager Chris Taylor will head the new division.

Read More

Annual Online Customer Engagement Survey

Posted by | Nov 27, 2006 | |

Annual Online Customer Engagement Survey

This cScape-sponsored Customer Engage¬ment Report, is based on the findings of a survey carried out in October and November 2006.More than 800 respondents, all internet and / or customer experience professionals, both ‘client-side’ and from agencies, completed the survey which contained questions about customer experience meas¬urement, methods of customer engagement and barriers to effective delivery.

Read More

UK post rules in chaos as cost of sending cards & parcels varies across country

Posted by | Nov 27, 2006 | |

With Christmas less than a month away, the postal service is in total chaos. A Sunday Mirror investigation has revealed that the Royal Mail’s new charging system is proving a disaster.

Just three months after its new pricing structure was introduced and in the run-up to its busiest time of the year, we visited post offices around the country with a selection of cards and parcels – and were given an astonishing range of prices for the same items. For one item we were quoted THREE different prices – GBP1.27, 44p and 32p.

Another item – an ordinary Christmas card – cost GBP1 to post in Swansea while in Birmingham it cost just 32p to send it the same distance.

And the difference in price for one package was a huge GBP2.15.

With an estimated 750 million cards and parcels expected to be sent this Christmas, the confusion is bound to fuel customer anger.

And it is not only customers who are confused – we discovered that many post office staff were equally bewildered by the new price scheme.

Our reporters went to six post offices in cities across the UK – London, Birmingham, Liverpool, Swansea and Edinburgh – with the same sized cards and packages to be sent first class to local addresses.

We were shocked at the inconsistency between post offices – and by the levels of confusion.

Read More

Advertisement

Advertisement

Advertisement

P&P Poll

Loading

What's the future of the postal USO?

Thank you for voting
You have already voted on this poll!
Please select an option!



View ResultsHide Results

Post & Parcel Magazine


Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

Subscribe to the Magazine

 

Pin It on Pinterest