World’s postal organisations set out plans to deliver a high technology
Edouard Dayan of France’s La Poste, elected this week as director-general of the Universal Postal Union, will take over the venerable United Nations agency at a challenging time for the world postal industry.
In rich nations, “snail mail” has lost ground to email and the web, and national posts face stiff competition from private operators in the parcels sector, where they now have only a quarter of the domestic market.
Instead, posts have responded to privatisation, deregulation and the explosion in communications technologies by turning themselves into high-tech commercial enterprises offering a range of mail, logistics, financial and other services, often internet-based.
This has meant painful cost-cutting for many. More than 1m postal jobs have been lost in the past decade. Thousands of post offices, mostly in rural areas, have been shut.
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