Tag: France

Quality of Service Objectives, Performance & Measurement in relation to Community Universal Postal Service

Quality of service report by WIK for the EC covering member states and accession countries:
Austria, Belgium, Bulgaria, Cyprus, Azech Republic, Germany, Denmark, Estonia, Greece, Spain, France, Hungary, Ireland, Iceland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Finland, Slovenia, Slovakia, Turkey, UK
P:LIBRARYPostalEC Postal StudiesQofS Objectives, Performance & Measurement 03.pdf

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Quality of Service Objectives, Performance & Measurement Appendices: member states, accession countries, stakeholders views

Report for European Commission by WIK: Quality of Service Objectives, Performance & Measurement Appendices: member states, accession countries, stakeholders view:
Belgium, Denmark, France, Germany, Italy, Netherlands, Norway, Republic of Ireland, Spain, Sweden, UK, Austria, Bulgaria, Cyprus, Czech Republic, Estonia, Finland, Greece, Iceland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovak Republic, Slovenia, Turkey
P:LIBRARYPostalEC Postal StudiesQofS appendices, members, accession & stakeholders views.pdf

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Banks take Paris to task over La Poste

French bankers are well known for exaggerating threats, especially since their apocalyptic warnings about the financial crisis at Alstom persuaded the French government to step in with support for a 3.2bn bail-out of the ailing engineering group.

So it is hardly surprising that their howls of protest about the government’s plans to expand the financial services activities of La Poste, the French post office, have met more than a healthy dose of cynicism.

La Poste already offers deposits, the Livret A savings plan, life insurance and a mutual fund. However, it wants to expand into mortgages for customers who don’t already have savings accounts, as well as consumer credit and household insurance, to help offset heavy losses at its struggling mail delivery business.

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Modernisation and slimming down called for at La Poste

In the new state plan contract drawn up for La Poste, the French national postal service operator, outlining targets and plans for the period 2003-07, it is envisaged that a sum of 1bn euros be invested in the modernisation of sorting offices, and that the group create a credit institution capable of providing property loans without prior savings with effect from 2005.

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Court of Auditors unimpressed by La Poste's new business plan

The French Court of Auditors, which presented its report on the management of La Poste between 1991 and 2002, is less than enthusiastic about the national postal services group’s new business plan for the period 2003-2007. The Court estimates that La Poste is not in a strong position to face competition on the mail market, neither in terms of its financial situation, nor the quality of its service.

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