Tag: France

La Poste launches new services and cuts paper usage

La Poste has signed several partnerships with the supermarket chain Casino, EBay France and WWF France in the last few weeks to expand its network, enhance services and reduce its environmental impact.
Coliposte, the French parcels division of La Poste, entered into a partnership with the supermarket chain Casino to test its automatic parcel pick-up service “Cityssimo” in two supermarkets in Lyon and Paris.
Through the introduction of the Cityssimo service into the Casino supermarkets, La Poste aims at extending its network of parcel pick-up points to offer its customers the possibility to choose their preferred type of delivery of Colissimo shipments. The customers can thus pick up their parcels in their Casino store at the time most convenient for them.
In addition, La Poste and eBay in France have signed an agreement to enable customers to buy and to prepay online their express shipments saving time and ensuring traceability. Chronopost signed a similar agreement with eBay a month ago.
Meanwhile, La Poste has teamed up with the environmental organization WWF in France to promote a responsible mail policy. It has pledged to reduce considerably its CO2 emissions by 15% and to recycle 80% of its paper by 2012 as part of its overall environmental activities.

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French Post Office makes Ebay despatches simpler

French postal operator ‘La Poste’ has launched a new service which allows French Ebay users to sort all their parcel needs online, through Ebay itself.

With only a few clicks, users can decide on how the item should be delivered, the weight, destination and whether the item is to be insured, before paying via PayPal – the method of payment preferred on eBay.fr.

The form is then printed on a simple A4 sheet of which a part will attached to the parcel, the other stamped by the counter clerk in post office and used as proof of sending. Once the parcel is prepared, the shipper merely has to leave it with a local post office – where many fast counters dedicated to parcels have been available in France since 2006.

The brand new service is free to eBay.fr users, costs no more than normal parcel rates but saves sellers time in preparing parcels ready for despatch. The parcels can also be tracked online.

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French postal workers angry about modernisation plans

With increasing use of the Internet and the SMS, the French are writing less and less. The French postal oprator, La Poste, recorded a fall of 1 pct in mail volume in 2007. However, French unions have reacted angrily to plans by La Poste to introduce bigger sorting centres to replace smaller ones which could see hundreds of redundancies.

Raymond Redding, Director General of La Poste emphasised the need to modernise saying: “We are investing some 81 million euros in new mail equipment in Brittany to ensure the business remains profitable.”

New modernised sorting operations are to be set up in Brittany, as well as at Saint-Jacques-de-la-Lande, close to Rennes, and on the industrial park of Kergaradec, in Guipavas, close to Brest.

Postal operations in Brittany are carried out by some 7.550 post-office employees but trade unions are concerned that some 450 sorters would be made redundant by the changes, primarily in the old sorting offices of Saint-Brieuc, Vannes and Quimper, which unions say will just become ‘transit points’.

In an official statement, the French postal union said “There is inconsistency in the drawing up of these plans and this is effectively a downsizing of a public service with the removal of these sorting offices.” Union members are deciding what their next course of action should be.

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Chronopost unveils new three-year plan and opens EUR 53m hub

Chronopost has announced a three-year plan named “Essentiel 2010” at the occasion of the opening of its new EUR 53 million, 13,000 sqm national hub at Chilly-Mazarin, south of Paris.

The new 2008-2010 plan, presented by Christian Emery, president of Chronopost, is designed to give the company a new strategic orientation while reinforcing its position within the industry as well as internationally. As part of the plan the company is aiming for annual growth of at least 6pct, while the market is expected to grow at a lower rate. The company’s profitability is expected to be in line with the market.

Chronopost aims to become France’s leading provider of morning express delivery services. The company is planning to refocus its activities on the domestic market, concentrating on morning deliveries and its online service. Since February 2008 the company has provided next-day delivery before 13:00 within France, including packaging and transportation. This product will be extended to international destinations by end 2008.

In order to expand its market share, Chronopost will strengthen its activities in certain industrial sectors, such as new technology and health, while it also intends to expand abroad, where it already achieves 25pct of its turnover. The company is going to sign the ADEME charter for CO2 emissions and continue the environmental ISO 14001 certification program. All Chronopost drivers will be trained for eco-friendly driving by 2009. The company also said it will focus on staff training and take on 500 additional workers by 2010.

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Top job changes at DHL UK and France

DHL Express has announced important job changes in two of its key European markets, UK and France, after the finalisation of recent restructuring measures.

Chris Muntwyler (55) has left his position as managing director of DHL Express UK and Ireland, the German transport newspaper DVZ reported. Muntwyler took over the post in 2005 with the job of restructuring the company. This restructuring had been completed and the new growth period would be led by a new chief, Deutsche Post confirmed. Muntwyler, who has been with DHL Express since 1999, will take on new responsibilities.

Meanwhile, in France, DHL has appointed Florence Noblot as the new head of DHL International Express, one of the three new operating companies of DHL Express in the country. Noblot, who has been with DHL since 1993, is now heading the air express business unit with a workforce of 1,500 employees located at 35 sites. Her primary responsibility will be setting up DHL’s new air network in France that is linked to the opening of the new European hub at Leipzig. She was previously Vice President of DHL Global Customer Solutions for the Asia-Pacific region since May 2006, managing DHL’s 100 major international customers.

The operator has reorganised French operations into three operating companies, DHL Express Services, DHL International Express and DHL Freight, DHL Express Europe CEO Scott Price told CEP-Research in an interview in February.

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