Tag: Germany

Workers reach pact with Deutsche Post

Posted by | May 15, 2006 | |

Deutsche Post agreed with about 130,000 workers on a new wage accord whose components include cash payments and pay rises. Under the two-year pact, the company will pay out EUR250, or USD322, in cash during the first six months of the agreement, which runs from May 1, Deutsche Post said Saturday. The agreement is equal to a 2.3 percent wage increase in the first year of the program and a 2 percent increase in the second year, Deutsche Post said. Deutsche Post said it reached the accord after two rounds of talks with Ver.di, a trade union representing the interests of the company’s work force.

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TNT Express wins quality rankings in France and Germany

Posted by | May 12, 2006 | |

TNT Express has scored highly in two recent customer service rankings in Germany and France. The express operator was judged the “most customer-friendly service company in Germany” category in an annual ranking of 100 service providers. TNT Express was the only transport and logistics company in the top ten of the ranking compiled by the University of St Gallen, Steria Mummert Consulting and business newspaper Handelsblatt. In France, the company’s international customer service won a silver medal at a recent European customer relationship congress in the category of phone-based B2B customer relationships ahead of 120 other companies.

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