Tag: International

Purolator doubles US network and adds services

Posted by | Aug 7, 2008 | |

Canadian express parcels company Purolator is further expanding its presence in the USA with the opening of new regional facilities, most recently in King of Prussia, Philadelphia, following the launch of domestic express and deferred delivery services.

As a result of this expansion, Purolator USA has doubled the size of its office network during the past 12 months, with branches or gateways now operating in New York, Los Angeles, Seattle, Chicago, Detroit, Dallas/Ft. Worth, Philadelphia and Raleigh/Durham. The most recent openings were in Buffalo (upstate New York), Dallas/Ft. Worth and Raleigh/Durham (North Carolina).

The new full-service freight processing centre in Philadelphia opened this month and covers businesses located in Philadelphia, southern and central New Jersey, Maryland, Delaware and Virginia that ship regularly to Canada and within the United States.

Purolator USA said it offers customers unmatched experience and expertise in cross border logistics, and can ensure the seamless movement of goods across both sides of the Canadian border. The company has operations in both Canada and the United States and provides access to established and extensive distribution networks throughout each country. Through its Purolator Trade Solutions service, Purolator USA provides access to cross border trade specialists, who can easily navigate U.S./Canadian customs regulations and procedures.

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Isle of Man distribution firm to use innovative PODXchange system

Posted by | Aug 7, 2008 | |

An innovative system for tracking parcels and freight is being rolled out by distribution firm Manx Independent Carriers.

The company, which operates 120 vehicles from Skelmersdale and Douglas, is using a new international databank called PODXchange developed by technology company NetDespatch. Drivers are being equipped with special mobile devices incorporating barcode scanners and a touchsceen.

When deliveries are made and signed for, details of the shipment held in the barcode can be transmitted live to the web portal along with the captured electronic signature. The data as well as electronic signatures is then transformed into the appropriate carrier format and transmitted to Manx Independent Carriers’ customers including most major UK parcel carriers.

Manx Independent Carriers delivers on behalf of major parcel carriers including Fedex, UPS, DPD, Citylink, Parcelnet and Amtrak. Using one device, the firm can now provide a live signature proof of delivery (POD) to any of these companies.

First used in the Scottish Highlands for parcel deliveries handled by AJG, the system is being implemented by Manx Independent Carriers so that it can be used for all types of deliveries.

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FedEx downshifts

Posted by | Aug 6, 2008 | |

While harboring hopes the U.S. economy will turn around and fuel prices will start to level off, FedEx is positioning itself for what company officials say is an altered industry landscape.

Frederick W. Smith, FedEx chairman, president and chief executive officer, said in the wake of the company’s first quarterly loss in several years that FedEx is rethinking its foundation express operations and even the way it gears up for international traffic.

“FedEx Express has not bought a unit of capacity for the domestic express business in years and years and years,” Smith told investment analysts in a conference call on the company’s earnings.

Instead, Smith said, is looking at a new era of air shipping that includes still lighter reliance on aircraft for shorter hauls and a focus on fitting the domestic network into a global supply chain.

That is where increasingly savvy customers, he said, are cutting back on premium services and streamlining.

“The network in the United States has been expanded basically to move inland international traffic,” Smith said. “Increasingly in the international market the movement of goods by air will be in smaller lots and door-to-door express movements rather than in the large consolidations that marked the industry structure several years ago.”

FedEx has benefited from the broad industry trends in recent years, gaining express parcel business as shippers have broken down larger consignments and taking on ground package and trucking volume in its growing surface divisions as cost-conscious shippers have traded down in mode.

But domestic express volume has been flat at best in recent years and now Smith acknowledges that the ideal target for air express is the international shipper rather than the domestic business.

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DHL says China revenue growth slows

Posted by | Aug 5, 2008 | |

DHL has seen revenue growth at its China business slow to around 15 percent during the first seven months of the year from a recent average of over 20 percent, an executive said.

Dan McHugh, Chief Executive of DHL Express Asia Pacific, attributed the slowdown primarily to a decline in shipments abroad over the past 12 to 18 months as U.S. and European demand in particular has dwindled.

DHL has enjoyed 20-23 percent annual growth in China over the last five years.

China’s exports have been hit by a stronger currency and weaker overseas demand. Export growth slowed to 17.6 percent in June, compared with a year earlier, from 25.7 percent in all of 2007.

McHugh declined to comment on how much revenue DHL earned in China, but he said it accounted for a significant chunk of its Asia-Pacific business.

He said it was difficult to say whether the Olympics would be a net positive or negative for revenue.

The Chinese government has put in place a number of restrictions to ensure security at the Olympics and curb air pollution in Beijing, including banning some items from being shipped nationwide, more customs inspections and curbs on vehicles entering the capital.

That has created new hurdles for DHL and rivals such as FedEx Corp and United Parcel Service Inc.

McHugh said the measures were not having a “material” impact on DHL’s China business.

But he said the company was spending about usd 2 million to deal with them, including increasing its fleet around Beijing and buying extra X-ray machines and hiring more staff to facilitate customs inspections.

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DHL appoints Hans Hickler as CEO of DHL Global Customer Solutions

Posted by | Aug 5, 2008 | |

DHL announced the appointment of Hans Hickler as Chief Executive Officer for its Global Customer Solutions (GCS) organization, responsible for the customer relationship management of the group’s largest customers worldwide.

Hans Hickler will play a key role in continuing to maximize customer relationship management on a global scale, in line with the Group’s vision to becoming customers’ First Choice. First Choice is DHL’s global service and customer initiative aimed at transforming the way it does business.

In addition to his role as CEO of GCS, Hickler is also Chairman of the DHL Global Commercial Board, which was recently set up to address, solve and leverage commercial priorities for all DHL’s business units. He will be based in Plantation, United States.
Hickler brings with him more than 25 years of experience in the transportation, express and logistics industry. He joined DHL in 2005, and most recently served as Chief Executive Officer of DHL Express in the United States. In that position, he focused on building up the DHL Express U.S. Network and implementing numerous service initiatives.

Before that, he was Executive Vice President of Strategy and Business Implementation, also for DHL Express in the United States. In these roles, he devised strategies to bolster the company’s standing in the express shipping industry, and also implemented a recognized Customer Experience Initiative that successfully enhanced customers’ experiences.

Hickler started his career in the ocean transportation business, and for the next 20 years, he held seniors positions including Sales, General Management, CIO for the NOL Group, and CEO of APL Logistics. In that capacity, he also served on the Boards of several joint venture companies in the automotive and technology sectors.

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