Tag: International

Launch of protective Speed Post and Insured Post envelops

Posted by | May 30, 2008 | |

With the launch of customized protective envelop for Speed Post and Insured Post – a first in the country, India Post has moved a step further in providing customer convenience. “With the introduction of these envelopes, the Department is keen to transform itself as a customer friendly organization” said Mrs Noorjehan, Member (Operations & Marketing), Postal Services Board during the launch of the envelopes here today.
These envelopes are made of an innovative material with product qualities like water, tear, and abrasion-resistance, soft and smooth texture for excellent printability, environment-friendly and light-weight, and with customized tamper-evident features. These offer enhanced security and protection to the contents enclosed. These envelopes will be available to the customers in various Post Offices and Speed Post Centres across the country.
During 2007-08, while the express industry growth is around 20 pct, Speed Post posted an impressive growth of 29.7 pct in terms of revenue and 38% in terms of volumes. During 2007-08, the revenue from Speed Post touched 583 crores, as against Rs.449 crores in the previous year.
Recently, the Department had introduced Speed Post One India One Rate scheme. This is a novel and innovative scheme which provides customer convenience and ease. For articles weighing less than 50 grams, it costs just Rs.25 across the country and this includes service tax components also. For local delivery, it costs just Rs.12. Now, with the introduction of Speed Post envelopes, customers can buy these envelopes and send it across India under One India One Rate scheme. Each Speed Post envelope costs Rs 5.

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Glasses Direct delivers by The DX Group

Posted by | May 29, 2008 | |

Over 600 Glasses Direct customers everyday now receive their glasses via The DX Group for a true first class service, providing secure next day delivery.
This specialised service ensures peace of mind for Glasses Direct customers as DX obtains a signature on delivery, and if this isn’t possible the glasses will be posted through your letter box and a three point identification criteria of the property noted. This provides Glasses Direct with the assurance that your glasses have been delivered to the right place.
The DX Group also offers a re-delivery service free of charge to Glasses Direct customers, so if for any reason the customer is not able to receive them, they can arrange to have their glasses re-delivered the next day to an existing or new address.
Other clients of The DX Group include the Identity & Passport (IPS) Office, members of the legal industry and major credit card & financial services companies, who need a fast and efficient service that is secure & confidential.
About Glasses Direct
Glassesdirect.co.uk is the UK’s largest internet prescription glasses retailer. Prescription glasses are extremely expensive in the UK; following an eye test costing up to GBp 20 a customer can expect to pay from GBP 50 for basic spectacle models and up to GBP 400 for designer eyeglasses and/or complicated lenses.
Launched in July 2004 by young entrepreneur Jamie Murray Wells, glassesdirect.co.uk sells prescription eyewear over the internet and by mail that significantly undercut high street prices, selling a range of eyewear with basic frames and lenses starting at £15, in total. The business is operated maintaining low overheads, and the savings are passed on to the customer. Glasses Direct won ‘Natwest Small Business of the Year’ in 2005. It is estimated that Glasses Direct sells a pair of glasses every 3 minutes around the clock.

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USPS exclusive carrier of packages to the last-mile for DHL

Posted by | May 29, 2008 | |

The U.S. Postal Service said that the international delivery company DHL will leverage an existing agreement to give the Postal Service exclusive delivery services to the last-mile in certain locations. The expanded agreement will build on the existing arrangement through a combination of the Postal Service’s Priority Mail and Parcel Select products.
Since 2003, the Postal Service has provided last-mile delivery for DHL in over 20,000 ZIP Codes nationwide through its Parcel Select service. This expansion makes USPS the exclusive provider of delivery service to DHL for 3,600 of the nation’s 46,000 ZIP Codes through use of Priority Mail and Parcel Select service.

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DHL India wins Frost & Sullivan Award

Posted by | May 29, 2008 | |

DHL India has been awarded the `Best International Logistics Service Provider’ and the `Best Brand Awareness in the Indian Logistics Industry’ for the year 2007 by Frost & Sullivan. This award is in recognition of its outstanding performance in customer experience and satisfaction for the year 2007.

Frost & Sullivan has been conducting studies on the logistics industry in India among various industry verticals to understand customer expectations with regard to their logistics service providers; also to benchmark current performance of the industry against these expectations. This year, a total of eight verticals were considered namely, Retail, Consumer Durables, Fast Moving Consumer Goods, Automotive, Automotive Components, Pharmaceuticals and Information Technology. Opinions from top industry participants from each vertical were taken into consideration.

Respondents were asked to rate each of their logistics service providers on various parameters such as general parameters, transportation, warehousing, 3PL and freight forwarding. Apart from these parameters, direct questions pertaining to brand awareness and best international service provider were asked. Best Brand Awareness and Best International Service Provider scores were based on top-of-the-mind responses for a service provider.

In both these categories, DHL topped with the highest score. The company scored on key parameters like ability to deliver on time, damage control of materials at warehouse and transit, consignment tracking facility and transparency in processes.

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UPS to provide lift for DHL Air Express packages in North America

Posted by | May 28, 2008 | |

UPS announced it will work with DHL Express U.S. toward an agreement to provide transportation in its air network for all of DHL’s express, deferred and international package volume within the United States. UPS also would provide air lift for DHL packages between the United States, Canada and Mexico.

A final contract is anticipated later this year. The agreement, when finalized, would be expected to extend for 10 years and produce up to $1 billion in additional annual revenue for UPS. The company said it would begin phasing in a limited amount of volume in 2008 with ramp up in 2009.

The agreement would not involve the pick-up or delivery of DHL packages to their customers, only the transport of packages, primarily between airports, in North America. As such, the work will be similar to that currently performed by UPS for the U.S. Postal Service.

UPS will be able to handle much of the anticipated new volume in its existing air network, although additional capacity will be added beginning in 2009 upon full implementation. The total amount of capacity needed will be determined at that time; however, UPS is currently scheduled to take delivery of seven new aircraft in 2008 and another five in 2009. The company is also well along on a USD 1 billion expansion of its UPS Worldport air hub in Louisville, Ky.

The arrangement with UPS is part of a broader U.S. restructuring announced by Deutsche Post World Net at a press conference in Bonn, Germany.

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