US integrators boost air freight services outside home turf
UPS and FedEx have expanded their air freight services, predominantly in Asia. Rival DHL, meanwhile, is facing calls for a retreat from the US.
FedEx is out to get a larger share of the intra-Asian air freight market. On January 10, the integrator launched an economy door-to-door service for shipments between 10 markets in the region as well as for exports from these areas to North America and Europe.
The new “International Economy” offering is a day-definite product with transit times that are typically one or two days longer than the FedEx’s premium service. On intra-Asian legs, this means usually two business days, whereas shipments to the US or major European centres take three to four business days on average.
At this point, the service is available in Australia, mainland China, Hong Kong, Japan, South Korea, Malaysia, New Zealand, Singapore, Taiwan and Thailand. In March, FedEx plans to extend it to Indonesia, the Philippines and Vietnam.
Small to medium-sized companies are the main target group of the new offering. According to the integrator, the product addresses the needs of customers in Asia who look primarily for reliability and cost efficiency.
Individual packages must weigh 68 kilos or less, but there are no weight restrictions on multi-piece shipments. The service includes Customs clearance and a money-back guarantee.
UPS has overhauled its international air freight portfolio, with the emphasis on markets outside its US home turf. The new line-up, which features three products, is a move to integrate the company’s air freight services into a single portfolio along the lines of its express parcel set-up.
Rival DHL is facing a bigger challenge to get its house in order, according to major Wall Street firms. Over the past couple of months, Bear Stearns and Morgan Stanley both released studies that characterised the express outfit’s foray into the US market as a loss-making disaster with no black figures in sight.
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