Tag: International

Royal Mail sweeps the board at payroll giving awards

Posted by | Oct 18, 2007 | |

Royal Mail Group has swept the board at the National Payroll Giving Awards 2007, winning the ‘best re-launch of an existing scheme’ category and being highly commended in the ‘best employer and charity promotion’ , ‘best promotional partnership’ and ‘best overall campaign’ categories. Royal Mail was presented with its award by the Right Honourable Jane Kennedy MP, Financial Secretary to the Treasury at a prestigious event hosted at HM Treasury on 17th October. The event was introduced and compared by broadcaster and ‘money saving expert’ Martin Lewis.

Royal Mail Group Ltd has been recognized not only for its scheme but for increasing its overall participation rate by adopting an active approach to Payroll Giving. It has also succeeded in partnering with Charities Trust and Help the Hospices to carry out its Payroll Giving initiative.

The Payroll Giving Awards are designed to showcase the best Payroll Giving schemes from employers in the UK. All applications are marked against specific criteria by a panel of impartial judges; entries are restricted to those employers that have received 2007 Bronze, Silver or Gold Quality Mark Awards.

First launched in 1987, Payroll Giving enables employees to donate to any UK charity straight from their gross salary, giving immediate tax relief. Latest figures show that this year Payroll Giving has distributed almost £90 million to good causes.

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DHL USA chosen as exclusive carrier for Chico's online and catalog business

Posted by | Oct 17, 2007 | |

DHL announced today it is has been chosen by fashion apparel retailer Chico’s FAS, Inc. as its direct-to-consumer delivery service provider. DHL will serve Chico’s online and catalog sales business, providing US domestic and international express services to support its retail distribution network.

Chico’s operates 965 women’s specialty stores, including stores in 48 states, the District of Columbia, the U.S. Virgin Islands and Puerto Rico operating under the Chico’s, White House | Black Market and Soma Intimates names.

Through the new agreement Chico’s and its related brands will use DHL@home business-to-residential service to deliver directly to their consumers nationwide. All shipments ordered by customers through online, catalog, or 800 number sales will be fulfilled at Chico’s Distribution Center in Winder, Ga., and transported to DHL locations nationwide – with the U.S. Postal Service handling the final mile delivery as part of the DHL@home service offering.

DHL will also be the express delivery provider for Chico’s international customers – many of whom are Americans living abroad who want access to the unique styles offered by Chico’s, White House | Black Market and Soma Intimates. These customers will now have access to Chico’s fashions wherever they live, in over 225 countries and territories served by DHL.

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DHL USA wins top award for service quality campaign

Posted by | Oct 17, 2007 | |

DHL announced today that it has received a PR Platinum award from PR News, the highest honor given by the public relations industry magazine. DHL won in the Employee Relations category for the successful launch and execution of its “I’m On It” campaign. The campaign articulates DHL’s brand promise of delivering a superior customer experience into employee terms by innovating internal communications to drive positive business results.

DHL’s internal brand campaign provides a platform that explains employees’ roles in a customer-driven culture by focusing on taking ownership of issues in order to achieve the highest levels of service. “I own it, I am accountable, I am responsive and I will follow through,” are key messages behind the campaign.

The campaign has been infused into all communications activities including materials focused on employee heroes, executive communiqués, townhall meetings, web casts, all-employee launch events, executive voice mails, posters, scripts, field communications, employee recognition/awards and ongoing communications.

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DHL USA wins award for secure quality campaign

Posted by | Oct 17, 2007 | |

DHL announced today that it has received a PR Platinum award from PR News, the highest honour given by the public relations industry magazine. DHL won in the Employee Relations category for the successful launch and execution of its “I’m On It” campaign. The campaign articulates DHL’s brand promise of delivering a superior customer experience into employee terms by innovating internal communications to drive positive business results.

DHL’s internal brand campaign provides a platform that explains employees’ roles in a customer-driven culture by focusing on taking ownership of issues in order to achieve the highest levels of service.

“The ‘I’m On It’ campaign is more than just a slogan, it has galvanized the Company towards the common goals and focus of responsiveness and taking ownership,” said Karen M. Jones, Senior Vice President of Corporate Marketing and Communications for DHL. “Internal surveys reflected the campaign’s success in helping engage our workforce, bridging gaps where needed, and driving individual actions to focus the company on service and responsiveness.”

The campaign has been infused into all communications activities including materials focused on employee heroes, executive communiqués, town hall meetings, web casts, all-employee launch events, executive voice mails, posters, scripts, field communications, employee recognition/awards and ongoing communications.

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Timing is everything in FedEx expansion

Posted by | Oct 17, 2007 | |

FedEx Ground is undergoing an overall expansion — and its new facility in Orion Township is part of that growth.

Timing is everything for FedEx when it comes to opening up new facilities, says Allison Sobczak, corporate communications for FedEx Ground. While Metro Detroiters have yet to greet trick-or-treaters at their doors, FedEx is in full swing of their busiest season — the winter holidays.

The new 190,000-square-foot, USD 30 million facility replaces two Metro Detroit FedEx facilities in Pontiac and Sterling Heights, which have been closed. Their operations are transferred to the new facility in Orion Township.

FedEx Ground chose Orion Township because of its access to major highways, the local labor pool and its business-friendly reputation. “Most importantly, we look for proclivity to our customer base and from what I understand a lot of the growth in the area has been north of the city.”

FedEx Ground has facilities in Livonia and Ann Arbor to handle the rest of the greater Detroit area.

The Orion Township facility will utilize much more automation in processing packages than the facilities it replaces. It is one of 300 other expanded local facilities in the nation.

Sobczak says reduced transit time is part of FedEx Ground’s overall expansion plan. “In 2003 in more than half of our shipping lanes, about 65,000, we have been able to decrease transit times.”

With the opening of the Orion Township facility, transit times from Detroit to Florida have decreased from four days to three, says Sobczak “Overall these facilities speed up our network, they improve package processing with the improved automation and minimize package handling.”

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