Tag: International

Reorganization of the MORY TEAM Management Team

The Chief Executive Officer, Alain Bréau, has just implemented a new managerial team, on the beginning of this year.
He is now helped by:

– Lionel Radenne, new General Manager of the MORY TEAM network (replacing C. Thiébaud-Girard who left the company)

– Jean-Christophe Bernard, new Production Manager, in charge of the transportation plan and technical means

– Wim de Klerk, new Manager for International Activities, who takes the leadership on the International Platforms

– In addition, Francine Creyf is Sales Manager, and Serge Aréguian Supply Chain Manager

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TNT Express wins SAP EMEA Quality Award

TNT Express, with support from Atos Origin, an international IT services company, has recently completed the 56th country in a global SAP implementation to 62 countries.

The global multi-million Euro program, which is already delivering savings and business benefits, was recognized at a recent SAP award ceremony, where TNT Express won the SAP EMEA Quality Award for Global Implementation and Roll-out.

To date, the benefits for TNT Express of the global SAP roll-out include savings in purchasing and inventory, strengthened reporting processes to ensure compliance with Sarbanes-Oxley and improved management of IS/IT through a global customer competence centre. The success of this award winning project is due to the resolute commitment from TNT Express, the strong project team and the focus, energy and pragmatic style, with which Atos Origin has supported the implementation.

At a separate ceremony in London, Atos Origin won the UK SAP Partner Excellence award for Customer Satisfaction and Quality for the third year in succession. This highly coveted award is determined by an independent customer satisfaction survey, in which customers are asked to rate SAP partners on all aspects of the SAP implementation process, including professional competence, quality of consultants, SAP product know-how and ability to deliver on time and to budget.

The awards in Prague were led by Dr Svan Lembke, Vice President and in charge of the Quality Programme for SAP across EMEA. After the event, Dr Lembke concluded: “TNT Express have embraced key principles of quality early in their implementation and involved their partner Atos Origin and SAP to achieve a successful global roll-out. Having been involved with Atos Origin for more than 3 years it is tremendous to see them win the UK Partner Excellence Award and the win for TNT Express shows the collaboration in practice”.

Atos Origin has more than 20 years of experience with SAP applications and is a SAP Global Services Partner, a SAP Global Hosting Partner, a member of the SAP NetWeaver® Partnership Initiative and a leading member of the Enterprise SOA adoption program. Atos Origin has more than 4,560 SAP application consultants worldwide and SAP certified data centres in all geographical regions. The group was a finalist in the prestigious 2007 Global SAP Pinnacle Awards and two 2006 SAP Partner awards.

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DHL in Sweden offers international parcels service to private customers

November sees the launch of DHL’s assault on a completely new area – the private market. Competitive prices combined with rapid delivery are designed to persuade Swedes to send their parcels with DHL. In the first phase, the new B2C service covers Sweden only. From next year, Swedes will be able to send their parcels all over the world via DHL.

Until now, DHL Express in Sweden has focused on the business-to-business market. But now the company is breaking new ground and taking on the private market. The recipe for success is based on a completely new business model.

Initially, the service will be available in 1,000 posting and collection centres in Sweden. Apart from signing a number of contracts with local dealers in various industries, DHL has also established a cooperative agreement with a nationwide franchise chain in the service sector. But this is just the beginning. Access to the so-called SERVICEPOINT for private individuals and for the existing 50,000 business customers will be exceptionally good. In future, it will be just as common to see a sign advertising SERVICEPOINT as a yellow and red DHL van.

The concept of SERVICEPOINT has been around for some time in places like Germany, Spain, the UK, Italy and the Benelux countries. As early as 2008, DHL expects to be able to offer Swedish customers shipments worldwide. There is great demand for the concept from existing customers and also from private individuals who need a quick and easy way to send parcels to relatives and friends all round the globe.

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ASTAR pilots to call a strike

After more than two years of contract talks, pilots for carrier ASTAR Air Cargo Inc. say they have authorized their union to call a strike.

The Air Line Pilots Association (ALPA), which represents the pilots, said 97 percent of its members voted to authorize the strike, which could take effect when the National Mediation Board releases both parties from talks.

The Wilmington-based carrier and the union have been working with mediators for 10 months, but still remain far apart on wage and compensation issues, ALPA said in a news release. Contract negotiations originally began in January 2005.

ASTAR, headquartered in Miami with a hub in Wilmington, is a cargo airline that counts DHL and the U.S. Postal Service among its customers.

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FedEx figures mark end to boom times

FedEx’s recently released First Quarter results seem to indicate a clear end to the boom that has driven the parcel carrier forward over the past five years, as the US slips into period of low or no growth.

At the corporate level FedEx reported revenue up year-on-year 8pct at USD 9.20billion. Both operating and net income were up 4pct but operating margin was down 0.4pct at 8.8pct. FedEx’s management attribute this fall in profits to a tougher market for Less than Trailer Load in the US.

The Express business is comparatively buoyant driven by its international business which grew in volume terms by 6pct. US traffic however shrank by 1pct. FedEx Express as a whole had a revenue of USD 5.89 billion in the quarter up 4pct year-on-year, whilst margins and income both strengthened.

The ‘FedEx Ground’ business had a strong quarter fuelled by the continued success of its ‘Home Delivery’ and commercial services. Here revenue jumped 14pct with operating income increasing 19pct to USD 190million. Margins have hit 11.7pct. The only issue in this otherwise strong business is changes to its supplier network in California, which FedEx insist will not affect costs.

The big problem area of this quarter was the LTL business in FedEx Freight. Revenue was strong over the quarter reporting an increase of 22pct, but operating income crashed downwards by 30pct, with operating margin almost halving at 8.5pct down from 14.8pct. This appears to indicate that FedEx is having to cut prices to gain volume in its expanded network, suggesting that it is not just the economy that is responsible for lower profits

The problem of Kinko’s has also not been solved with the senior management indicating that they are determined to hold onto the loss making print shop company despite no sign of a turn around in its fortunes.

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