Tag: Italy

Poste Italiane and Bull – case study

Posted by | Jan 4, 2008 | |

Customer issue

The Italian Post wanted to upgrade the IT infrastructure and re-organise the 14,000 post offices, decentralized over the country, to better respond to the new market requirements. The main business issues were:

– Delivery of customer services was very limited, causing end users dissatisfaction.
– Employee productivity did not meet the objectives.
– Late and insufficient information reporting

The Italian Post objective was to equip each post office with dedicated workstations able to run initially the accounting and mail/parcels management applications.

Bull provided

Bull was in charge of the global Project Management, being responsible of the logistic operations including reception, delivery and deployment of the IT equipment to the Post Offices network. In particular Bull was responsible for :
– Site preparation, including electrical equipment supply and installations
– LAN cabling projects for the 14,000 offices
– Hot staging HW/SW of MVS desktops
– Equipment roll out including agency PC’s, 14,000 monitors, 1,300 ZDS servers, and 14,000 printers
– Deployment of the client-server architecture, based on Windows NT

Web Site – http://www.poste.it

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How Poste Italiane is truly delivering

Posted by | Jan 3, 2008 | |

Interviewed in his Rome office, Mr Sarmi cites figures showing that in its European sector, PI, largely because of its financial services divisions, has the highest earnings before interest and tax rate of 16 per cent, compared with TNT’s 12.7 per cent, and minus 0.1 per cent for the UK’s Royal Mail.

Fortune magazine ranked PI in the top 10 “most- admired companies in the world” for logistics, while Cisco in 2007 gave the Italians the “best corporate IP network” award this year, describing them as “the European leader for hybrid electronic mail and document processing”.

In terms of volume of transactions, PI’s Banco Posta in effect ranks as the number one retail bank in Italy although it is still waiting for its licence from the treasury.

It holds EUR 300bn (USD 441bn) in savings. The life assurance division ranks number two or three, says Mr Sarmi, who has also just launched a mobile phone service that aims to attract 2m users in three years.

While Royal Mail plans to close 2,500 branches across the UK over the next 18 months, PI – which has roughly the same number, about 14,000 – added 100 more this year.

Mr Sarmi, who joined PI in 2002, wants liberalisation as soon as possible, but he says the French and Italian governments want the target date put back from 2009 to 2011. The UK market was liberalised in 2006.

Privatisation remains the Italian government’s stated goal, but Mr Sarmi sees no decision on the horizon.

Investment banks have valued the company at EUR 14bn to EUR 15bn.

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Palletways acquires Italian operation

Posted by | Dec 27, 2007 | |

Palletways Europe Ltd, the parent company of Palletways UK has acquired the Italian operation it licensed out in 2002.
The development forms part of Palletways strategy to provide a dedicated and integrated pan-European network for the express delivery of small consignments of palletised freight and now means that the company controls all its networks in the UK and mainland Europe, which today comprise some 250 plus depots and 8 hub facilities, handling circa 20,000 pallets every day.
Palletways Italia has gone from strength to strength in the last five years and now has over 60 depots and two hub facilities in Bologna and Naples. As part of the acquisition Palletways has purchased land near the Bologna facility in order to construct a major new hub, which will accommodate future growth in volumes. The 15,000 sq metre hub facility will be fully operational by early next year and will be designed to handle express deliveries across Italy and to other parts of Europe served by Palletways. Said James Wilson, Chief Executive of Palletways: “This acquisition further reinforces our position as Europe’s largest network for the express delivery of small consignments of palletised freight and supports our expansion plans to create the first pan-European operation of its kind.
Palletways Europe Ltd has appointed Roberto Rossi and Bernardo Cammarata as Chairman and General Manager of Palletways Italia respectively. Both have extensive logistics expertise. Rossi was previously President of TNT Traco, in Italy and more recently world wide Chief Executive of TNT Logistics. Cammarata held senior operations posts for both TNT and DHL. Dr Antonio Giambrone has also been appointed as Director of Finance.

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MRW, Bartolini extend networks

Posted by | Dec 21, 2007 | |

Spanish express operator MRW and Italian parcels carrier Bartolini have announced expansion of their networks this month.

In Spain, MRW said it has opened new logistics platforms at Salamanca and Santiago de Compostela to improve its operations in those regions. The company now has 43 logistics bases across Spain.

It also added new franchise outlets in Seville, Ciudad Real and the provinces of Madrid, Vizcaya, Granada and Pontevedra. It now has nearly 800 outlets across Spain and Portugal.

In Italy, Bartolini opened a 25,000 sqm logistics hub in Turin under the name Turin Interporto Logistics Services facility on December 14. The building is fitted with advanced equipment for distribution logistics activities such as inbound, stock management and outbound.

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EU lawmakers approve full mail competition from 2011

Posted by | Dec 18, 2007 | |

A committee of European Union lawmakers on last Tuesday 18th December approved EU plans to open the bloc’s 88 billion euro (USD130 billion) postal markets to full competition, setting the stage for final approval next month.
The European Parliament’s transport committee voted 37 to 2, with six abstentions, in favour of market liberalisation.
EU member states have approved the proposal and it will be debated before the full parliament on Jan. 30, with a vote set for Jan. 31. If it passes unchanged, as expected, the directive will become law.
The market for letters weighing up to 50 grams is currently shielded from competition. Mail above that weight is fully liberalised. The new measure would liberalise all mail delivery.
The new directive takes effect in 13 countries in 2011. The 12 new member states, along with Luxembourg and Greece, have until 2013.
During the hearing on Tuesday, the communist-led GUE/NGL bloc and Green Party members had sought to adopt amendments, including scrapping the measure. They were outvoted on 35 amendments and withdrew another 37.
The measure has sparked protests by postal workers in many EU nations, especially France, who fear job losses.

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