Tag: Littlewoods

March UK Ltd and the home shopping and home delivery businesses of GUS plc: A report on the merger situation

On 25 September 2003, the Secretary of State for Trade and Industry referred to the CC for investigation and report (under the merger provisions of the Fair Trading Act 1973) the acquisition of the home shopping and home delivery businesses of GUS plc (GUS) by March UK Ltd (March), a body corporate under the control of Sir David and Sir Frederick Barclay, who also control Littlewoods Ltd (Littlewoods). We were asked to report by 23 December 2003. Our terms of reference are at Appendix 1.1.

The last time that we or our predecessors considered home shopping was in 1997, when the Monopolies and Mergers Commission produced a report (Cm 3761) on the proposed merger between The Littlewoods Organisation plc and Freemans plc (a subsidiary of Sears plc).

Littlewoods, which was acquired by Sir David and Sir Frederick Barclay in November 2002, owns a number of subsidiary companies that operate principally in the areas of home shopping (including agency and direct mail order), home delivery and high street retailing.

GUS is a broadly-based retail and business services group, which, at the start of this year, controlled three major businesses: Experian, a large information services company; Burberry, a high street retailer (in which it had a controlling shareholding); and the Argos Retail Group, a business that incorporated catalogue retailing, home shopping—again including agency and direct mail order—and home delivery.

On 27 May 2003, GUS entered into a sale and purchase agreement with March—a newly incorporated UK company controlled by Sir David and Sir Frederick Barclay and under the Chairmanship of David Simons, who was also Chairman of Littlewoods. Under the agreement, March agreed to acquire, inter alia, all of the issued share capital of the GUS subsidiaries that made up its UK home shopping and home delivery businesses, in return for £550 million, which was paid partly in cash (£410 million) and partly in the form of convertible loan stock (£140 million) payable in three years.

Having established our jurisdiction in this case, we began our inquiry by analysing the operations of Littlewoods and March, and concluded that the parts of their businesses with the potential to give rise to competition concerns were home shopping and home delivery within the UK.

We then proceeded to examine both of these activities in detail. For home shopping, we concluded that the relevant economic market for our inquiry was a wide one in which the companies owned by Littlewoods and March were constrained by competition from other forms of home shopping and high street retailing; and that the geographic market should be the UK. For home delivery, we concluded that the relevant economic market for our inquiry was all UK-wide business-to-consumer (B2C) services delivering parcels in the weight range between 350 g and 32 kg—though we accepted that the degree of competition might vary at different levels within that range.

We then went on to consider whether the acquisition operates, or may be expected to operate, against the public interest. On home shopping, we considered:

(a) the implications for consumers, particularly those who were credit constrained;

(b) prices, particularly in agency mail order; and

(c) the longer-term prospects for the continuation of agency as a retail channel, given its rate of decline in recent years.

On home delivery, we looked at:

(a) the implications of the merger for customers, including those of Littlewoods’ and March’s home delivery businesses, Business Express Network Limited and Reality Group Limited;

(b) the prospects for others entering the B2C market from outside, or for those already within it expanding their operations; and

(c) the potential offered by the process of liberalization within the postal service that is now under way.

We also examined the synergies and other benefits that might be expected to result from th

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Why the third party route brings mutual benefits

Amid all the talk in the past couple of years moving into thirdpay6j fulfilment, it’s been easy to ignore one that got there ahead of the game.
Business Express, the Littlewoods group subsidiary, bpened its doors to outside customers many years ag Rem arkably, until recently it had more than a thousand of them on its books. Third-party business was (and is) very much a part of its long-term game plan.

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Littlewoods awards logistics contract to TDG

Littlewoods has awarded TDG a £15 million-pound fulfilment contract, servicing the retailer’s new channels to market. Littlewoods required a storage and picking facility for customer orders from catalogue and television shopping channels that was accessible to its main distribution hub at Shaw, Lancashire. The contract utilises 200,000 sq ft of space at TDG’s 450,000 sq ft muIti-contract facility in Wrexham.

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Business Express: Delivering on a promise

BUSINESS EXPRESS , the delivery subsidiary of the Littlewoods Group (Littlewoods Stoics, Index Stores. Index Extra Catalogue and Littlewods Catalogues) was handling up to 400,000 parcels a day through the hub during the peak pre-Christmas period. The system is housed in a 39,000 sq m building within a large marshalling area. It handles both bulk products in callous and small parcelled items. At present, about 80 percent of the traffic is from Littlewoods and the remainder from third party clients of Business Express, which is contracted to provide delivery services for such major retailers and home shopping specialists as Boots, WH Smith On-Line, M&M Sports, the White Company, Lands End and Thorntons. Third patty contracts are Ofl course to grow rapidly. Mick Janicki, managing director of Business Express, predicts that these are scheduled to reach 40 percent of transactions within three years. Business Express ranks as one of the UK’s ‘big three’ home delivery specialists (alongside Consignia and White Arrow), though .Janicki says, “We do not strive to become the largest. The emphasis is on providing quality innovative services.”
There is full integration from the time an order is placed to its despatch to one of 33 distribution cent res for final delivery. Orders from Littlewoods customers are processed electronically from three call centres within seconds of confirmation and downloaded ((the appropriate warehouses for picking. The warehouse for textiles and clothing is a short distance from the sorting hub and is linked by a conveyor system which feeds directly into the centre. Other products and those from third-party clients of Busines.s Express are delivered by trailer.

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