.Assessing the organisations core business and strengths: where can value be added for all stakeholders?
. Ensuring internal support for the project
. Thw importance of building the right teams and management structures
. How can technology improve operational efficiency and boost productivity?
. Looking beyond operstionsl efficiency: creating vitsl competitive edge
. Defining the USO: how does this affect competition?
. Inconsistency in application: a different story in each country?
. How much need is there for the USO in a liberalising marketplace?
. Where do the real benifits lie for customers?
. Financing the USO: an unnecessary obligation?
Main events in 2004, role of the state in postal regulation, NRA, Regulatory framework, Market players, Network access, Price regulation, Quality of service, Policy issues.
Read MoreURTiP case study on Poland
Read MorePresentation at IEA by Emilio Vandelli, Elsag.
ICT. Poste Italiane case study.
P:LibraryIEA European Postal Services Mch05Emilio_Vandelli_Elsag.pdf
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