The Successful postal operators of the future: what makes them tick?
. The postal environment of the future
. Observations on postal success strategies
. Challenging and changing the culture
. Measuring value in a postal environment
Tag: Mail Services
Achieving a quality, profit-making public service
. Increasing ROI through diversifying the service offering
. Investing in modernising mail sorting and delivery systems
. Going from strength to strength in financial services
. Challanging customer service levels in light of changing customer demands
. The importance of balancing public reaction with business demands
Optimising the business model to create a strong platform for growth
. Creating Value, reducing duplication and scaling back unprofitable business
. Expanding outside Germany: identifying key growth opportunities internationally
. The importance of partnerships with postal operators to increase market research
Focusing on core business – IT outsourcing
Presentation at IEA conference by Stefan Kindborg, Sweden Post. Sweden Post facts including IT organisation.
P:LibraryIEA European Postal Services Mch05Stefan_Kindborg_Posten Sverige.pdf
Post office sales as a key business development
Presentation at IEA by Ernst Hoestra, TNT Express. Postal retail developments & trends. Case study – Norway Post.
P:LibraryIEA European Postal Services Mch05Ernst_Hoestra_TNT Express.pdf
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