. Identifying key trends and developments in retail sales
. Supporting all postal transactions through technology: cutting costs and complexity
. Creating focus to increase sales: counter sales as part of an integrated customer approach
. Lessons learned: an express case study
. ITs role in supporting the changing needs of customers
. Levelling processing runtimes to distribute the work load more efficiently
. What are the wider implications of this technology? Promotions, pricing and online sales
. Selecting functions to outsource effectively
. Working successfully with parents
. Meeting targets for bottom line benefit
. The specifics of outsourcing in the postal sector
. Identifying key opportunities for IT investment: where can IT deliver growth?
. Delivering cost-effcient and reliable systems
. Ensuring added-value for all stakeholders: the customer, the employee and the coorporation
. Driving the project forward from within: the importance of leadership
. Achieving continued effectiveness without the capital cost of IT
. Where can outsourcing deliver value?
. Ensure flexibility in approach and determining service level agreements
. Simplifying the management of the outsourcing partnership
. Managing the workforce transfer successfully
Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.
