Tag: Mail Services

The postal market is to be fully liberalised from the start of next year, more than a year earlier than planned, in an effort to force Royal Mail to improve its customer service. Postcomm, the postal regulator, said yesterday that any licensed company would be allowed to operate in the mail market from January 1 next year. Royal Mail currently has a market share of 99 per cent. The market was to be opened in April 2007, but last September the regulator indicated this would be brought forward. The country’s parcel delivery market is already fully liberalised. Nigel Stapleton, chairman of Postcomm, said that, unlike other market liberalisations, the process was not about bringing prices down as stamps were already cheaper in the UK than in many other countries. “The major change is going to be the service provided by the incumbent operator,” he said. “Royal Mail is already placing more emphasis on quality of service because of competition.” The Communication Workers’ Union called the move “a grave mistake”. The UK should not open its postal market until other European countries did the same, it said.

Britain’s postal service market will be fully liberalised from 1 January 2006, Postcomm announced today. The move completes the process of removing the monopoly enjoyed by Royal Mail for more than 350 years. Nigel Stapleton, chairman of Postcomm said: “After three months of consultation, a substantial majority gave the thumbs-up to competition. We can now look forward to a more innovative and efficient postal industry focused on providing customers with the services they want, rather than being told by a monopolist what services they can – and cannot – have.” The decision means that from 2006 – fifteen months earlier than originally planned – licensed companies other than Royal Mail will be able to collect, transport and deliver letters and charge customers for the service. It follows extensive consultation in which a large majority of respondents said they favoured an early introduction of full market opening.