Tag: Mail Services

UK Royal Mail warned on poaching business

Postcomm, the postal regulator, has threatened to fine Royal Mail if it continues to use anti-competitive practices to keep rivals out of the UK postal market. Royal Mail yesterday agreed to rein in its marketing activities staff after Postcomm found discounts offered to magazine and catalogue companies had contravened competition rules. At the end of 2003, AMP, a rival postal company, complained that Royal Mail was trying to poach business customers through the use of special offers. AMP, which specialises in delivering magazines and catalogues, alleged that Royal Mail had offered discounts to companies in these sectors in an effort to drive it out of business. Following a long investigation, Postcomm said that Royal Mail had contravened two conditions in its licence designed to facilitate competition, as any discounts should be offered equally to all customers. Royal Mail said it had not realised at the time the discounts were anti-competitive, and that they were no longer on offer.

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German Deutsche Post reshuffles management

German Deutsche Post is planning a management restructuring in its package and express delivery unit, it was reported on January 18, 2005. As part of the restructuring, Deutsche Post board member Peter Kruse will step down from the executive management of the Express Germany business division, a Deutsche Post spokesman said. His duties will be taken over by Marco Demuth. Kruse will instead focus on strategic development of the package delivery business in Europe.

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Consultation paper on postal services standards

The Malta Communications Authority, as the independent regulator of the postal sector in Malta, yesterday published a consultation paper on the quality of service standards to be met by Maltapost plc. Joseph Tabone, MCA chairman, said: “Efficient and cost effective postal services are an essential element of the infrastructure needed by businesses and individuals alike. The quality of service targets set for Maltapost must reflect what customers want and what Maltapost can achieve by focusing its efforts on meeting the ever rising customer requirements”. The consultation process will specifically target the standards to be met by Maltapost as the designated universal service provider.

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Vietnam Post to diversify service offerings

The Vietnam Postal Savings Company (VPSC) of the Vietnam Posts and Telecommunication Corporation plans to offer postal savings cards and telephone payment services on a trial basis this March. Postal savings cards will replace the current postal savings books, and help customers make withdrawals and deposits at all post offices nationwide. Coupled with the issuance of postal saving cards, the VPSC will provide a telephone payment service, which will offer customers the flexibility of paying telephone and mobile phone bills over the telephone.

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SingPost to offer financial planning services and products at its branches

Postal services provider Singapore Post is continuing its diversification into financial products and services. SingPost has just signed an agreement to establish an exclusive life insurance distribution partnership with UK insurance giant Prudential. The new service “Care for Life” will sell affordable and comprehensive life insurance policies. For a start, full-time financial consultants from Prudential will be stationed at 10 designated post offices. Eventually, the service will be expanded to every post office around the island.

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