Tag: Mail Services

New complex to streamline mail processing in Oklahoma City

Posted by | Jun 14, 2008 | |

The U.S. Postal Service is streamlining its mail processing operations in Oklahoma City.
A new facility that opens Monday will merge three mail processing locations with administrative offices for the marketing, training and human resources departments, medical unit, labor relations and consumer affairs offices.
The complex west of downtown includes more than 830,000 square feet and 100 docks. It replaces the processing and distribution center located near Union Station south of downtown Oklahoma City. That facility had 58 docks.
Postal service spokesman Larry Flener says the switch should result in more efficient service for customers.

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Deutsche Post to gradually give up own outlets

Posted by | Jun 13, 2008 | |

Deutsche Post World Net AG. plans to gradually give up running its own postal service outlets over the coming years to reduce costs, a spokesman for the company said, confirming an earlier report in German newspaper Westfalen-Blatt.

But the spokesman said that the branches will not be closed. Instead, they will be run as ‘partner branches’, which are commonly integrated into retail stores.

The company previously said it will retain about 100 of its 750 own branches.

There are some exceptions, though, the spokesman said, in places where there is no retail outlet or gas station that could house a postal service desk.

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Internal Market: Commissioner McCreevy to host high-level conference on postal market reform

Posted by | Jun 13, 2008 | |

On 24 June 2008 Internal Market and Services Commissioner McCreevy will host a high-level conference on postal market reform: “The EU Internal Market for Postal Services – creating it together”. The conference will mark the start of the final and decisive phase of EU postal market reform and is the Commission’s immediate follow-up on the adoption of the new Postal Directive 2008/6/EC earlier this year.
After gradual market opening in recent years, remaining legal monopolies on postal markets are set to be abolished by 31 December 2010. The vision of sustainable and open postal markets with high-quality postal services that contribute effectively to growth, employment and competitiveness can now become a reality. Commissioner McCreevy will deliver a strong message at the conference that creating a sustainable postal internal market is a joint responsibility and that it takes more than the abolishing of the legal monopolies to meet this target. Key-note speakers at the conference include Competition Commissioner Kroes, MEP Ferber, Portuguese Minister Lino and Greek Minister Hatzidakis. All relevant players in the postal sector reaching from Member States to operators will be represented at high level.

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An Post response to ComReg quality figures

Posted by | Jun 13, 2008 | |

An Post will be examining the detail of the results closely. Improving our next day delivery service remains our key focus and is at the very heart of An Post’s national quality improvement programme.
An intensive national change and modernisation programme centring on how mail is collected and organised for local delivery is being implemented by An Post staff across the country. New ways of working were still being bedded down in a number of the larger Dublin Postal Districts during the early part of this year, and impacted on next-day delivery performance in Dublin.
An Post continues to invest heavily in improving the quality and reliability of its collection services. All postboxes and other posting facilities now display better, easy-to-read information panels on which the latest time of posting is clearly visible. New electronic scanning equipment will be introduced shortly to verify collection times, and to assist in process planning by capturing data on the volume and type of mail being posted. This will enable An Post to drive quality improvement and next day delivery performance throughout its processing and delivery operations.

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ComReg reports on An Post quality of service performance between January and March 2008

Posted by | Jun 13, 2008 | |

The Commission for Communications Regulation (ComReg), the National
Regulatory Authority (NRA) for the postal industry in Ireland, today
published the results of its quarterly independent report on the Quality of
Service performance of An Post.

The report shows that:
• 78 pct of mail was delivered throughout the State within one working
day for the first quarter of 2008 against a target set by ComReg of
94 pct. This compares with a figure of 78 pct for the first and second
quarters of 2007 and 79 pct for the third quarter.
• 98 pct of mail was delivered within 3 working days against a target set
by ComReg of 99.5 pct. However, this figure drops to 97 pct for mail
delivered within Dublin County.
• 76 pct of mail posted in Dublin for nationwide delivery is reported as
delivered the next working day, while 80 pct of mail posted outside
Dublin for nationwide delivery is delivered within one working day of
posting.
• 83 pct of mail posted locally, outside of Dublin, for local delivery is
reported as delivered on the next working day. However only 75 pct of
mail posted in Dublin for local delivery was delivered the next working
day (Service performance in Dublin for Q1 2008 may have been slightly
impaired by the recent unofficial industrial action at 2 of An Post’s 28
Dublin Delivery Services Units).

ComReg is concerned with the lack of incremental improvement quarter on
quarter and with the corresponding quarter in 2007. Performance still
remains well short of the target of 94 pct.

The independent survey, conducted by TNS mrbi, is based on a nationally
representative sample of 7514 test mail items, posted and delivered
throughout the State to identify on time reliability of An Post’s domestic
single piece mail.

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