Tag: Mail Services

Obligations and rights of postal operators (NZ)

The Postal Services Act 1998 introduced competition to postal services in New Zealand by removing New Zealand Post Limited’s statutory monopoly on the carriage of letters. This means that any company or individual is allowed to carry letters for profit, so long as that company is registered as a Postal Operator by the Secretary of Commerce. The Act only regulates the carriage of letters: there are no restrictions on the carriage of other parcels (e.g. courier packages).

This document is only intended as a guide to the rights and obligations of postal operators. It does not constitute legal advice. Intending postal operators should consult the printed text of the Postal Services Act 1998, available either electronically, or from Bennetts Government Bookshops, and take independent legal advice.

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About the New Zealand post office

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New Zealand Post
About New Zealand Post Office

[From NZ Post website, 1 Dec 1997, graphics deleted.]

1986 State-Owned Enterprise Act passed in December.
Standard letter price raised from 30 cents to 40 cents on 1 February 1986.

1987 New Zealand Post becomes a State-owned Enterprise (SOE) on 1 April. The old New Zealand Post Office split into three core businesses – postal services, telecommunications and retail banking. SOE Minister announces that 432 Post Offices are to close with 560 jobs to go (16 October).
1988 New Zealand Post announces a first year after tax profit of $72 million and a 25 per cent cut in recurring costs (for year ending March 1988).

Post Offices became Post Shops (1 April).

A new corporate image launched along with a new corporate wardrobe for frontline staff.

Mail re-classified by size not weight, with three price steps – medium, large and extra large envelopes (a world first for the postal industry).

FastPost, the overnight mail delivery service, introduced.

A “clear floor” policy led to all mail being cleared out by the time the overnight transport was due to leave.

Datamail, a 50/50 joint venture direct marketing business established, offering business customers a bulk mail data processing and address labelling service.

Government announces its intention to sell New Zealand Post and deregulate the postal market (July).

1989 Government advises New Zealand Post that it had “decided not to proceed to full competition in postal services.” Instead, there would be a staged programme of deregulation (March).

Boxlink, a service for private bags and boxes, launched in February.

CourierPost and its innovative track and trace technology launched in August.

End of year after tax profit – $31 million.

1990 End of year after tax profit – $53 million.

New Zealand Post establishes its own airline, Airpost, in a joint venture with Airwork (NZ) Limited.

1991 Standard letter price raised from 40 cents to 45 cents.

New Zealand Post Properties Ltd established as a subsidiary 100 per cent owned by Post. Set up to manage 400 properties (reduced from 2000 in 1987).

End of year after tax profit – $30 million.

1992 Rural Delivery fee doubled from $40 to $80 per year (1 April).

Review of mail sorting practices in 22 mail centres resulted in a major streamlining of mail practices, reducing mail handling costs by 30 per cent.

A $20 million installation of the first of seven OCR – optical character recognition – machines in Auckland, Wellington and Christchurch Mail Centres.

End of year after tax profit – $5 million.

1993 Elmar Toime appointed chief executive.

New business slogan developed: “People reaching people through New Zealand Post delivering messages, goods and payments.”

National Government pledges that Post would not be put up for sale in the foreseeable future.

End of year after tax profit – $37.4 million.

1994 New Zealand named ‘Company of the Year in the Deloitte/Management magazine top 200 company awards.

End of year after tax profit – $66.7 million.

1995 Rural Delivery fee abolished.

The company restructured into five main business groups – Letters, Distribution, Consumer, Post Plus and International.

The standard letter postage price reduced from 45 cents to 40 cents in October.

Synet Communications and Total Logistics Company (TLC) companies sold.

End of y

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Guarantee of rural mail at same frequency (NZ)

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New Zealand Executive Government News Release Archive

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25 September, 1997

Hon Maurice Williamson, Minister of Communications

Guarantee of Rural Mail at Same Frequency
“Rural residents will continue to receive the same frequency of delivery service as now,” said Maurice Williamson Minister of Communications during today’s Parliamentary Question Time.

“This will be guaranteed by a new Deed of Understanding that the Government will establish with New Zealand Post Ltd.

“The Deed will also include undertakings that a rural delivery fee will not be reintroduced, and that New Zealand Post Ltd will maintain its nationwide delivery network and a network of postal outlets.

“Deregulation will provide postal customers with more choice in services and service providers, and without deregulation there is no guarantee New Zealand Post’s current level of service would be maintained.

“New Zealand Post has acknowledged the reduction in price for a basic letter was undertaken in preparation to meet increased competition,” said Mr Williamson.

Contact John Bullock, Press Secretary,
04 471 9972, 026 105 112
email: [email protected]

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Deregulation of the postal service (NZ)

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25 June 1997

The Government announced its intention to introduce legislation to deregulate the postal service in April this year.

The Postal Services Act currently allows for competition in all areas of New Zealand Post’s business except domestic letters weighing 200 grams or less and costing 80 cents or less to post. New Zealand Post already competes in all other areas of its business: parcels, international mail, courier, financial transactions, contract logistics.

Under the current Deed of Understanding, the company is required to charge a nationally uniform price for standard letters; maintain a relationship between the price of the standard letter and movements in the Consumer Price Index; maintain agreed delivery frequencies to a specified number of delivery points in New Zealand; and operate a minimum number of retail outlets.

New Zealand Post has welcomed the Government’s decision to introduce legislation to deregulate the postal service.

The Postal Service Bill introduced proposes to: remove New Zealand Post’s present monopoly on the standard letter; allow full competition in postal services from a date to be advised; provide a transition regime to ensure New Zealand Post continues to meet social obligations provided under the Deed of Understanding and provides access to its competitors on fair and reasonable terms; maintain current provisions ensuring the security and integrity of the postal system, and extend these provisions to new operators; and provide for regulations to assist the co-ordination of box numbers and address information if necessary.

The company has been preparing for deregulation since corporatisation in 1987. Over the past ten years increasing competition and a desire to exceed customer expectations have been key drivers for the efficiency gains and service improvements the company has made. Customers have benefited from these moves with enhanced service and delivery standards, a greater range of products and services, an improved and extensive retail network, reduced prices for the standard letter (from 45 cents to 40 cents in 1995) and bulk business mail, and initiatives like the highly successful Free Post Day held last year.

New Zealand Post is committed to continuing to provide excellent service to customers throughout the country.

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